Read next: Groove raises $ 1M, launches out of beta to
turn small business customer support on its head
Not exact matches
Dorsey said Square's own technology has given it an eagle's eye view into its
customers» day - to - day operations and selling patterns, which in
turn has sparked another
business opportunity, in
small -
business lending.
Steve King, a partner at Emergent Research, says
small businesses are natural innovators because of their size, ability to
turn on a dime, and owners» proximity to
customers.
[5:45] Intangible assets that
business owners must leverage [11:50] Analyzing, measuring and replacing underperforming aspects [14:00] First impressions and first statements [17:40] The lifetime value of a
customer [20:00] Incentivizing employees [20:45] Ingenuity to find new points of leverage [22:00] Jay's experience
turning «Icy Hot» around [26:30] The power of one
small shift [27:50] Three ways to grow a
business exponentially [33:40] What stops people from optimization [40:00] The value you bring to a
customer [43:00] Measuring, quantifying and improving your processes [48:10] Why most
businesses fail [50:00] Building pillars that will support your
business [57:00] Providing comfort for your
customer can bring in more revenue
The independence and the satisfaction of
turning a
business idea into a successful enterprise are probably what most
small business owners find the most rewarding, but there are all kinds of other satisfactions, too, from creating a new process through hearing from a satisfied
customer.
The relationship between a
small business owner and their
customers are important but stable financing can
turn dreams into reality and a fledgling
business into an agile, growing enterprise.
For one,
small businesses can
turn to peer - to - peer lenders for cash, paying higher prices for bridging loans while they wait for
customers to pay them.
As a
small -
business owner, you can
turn your unpaid
customer invoices into fast cash with invoice factoring and its closely related counterpart, invoice financing.
Small and medium - sized
business, large corporates, even non-profits who
turn to online courses in order to cheaply and more effectively train their employees, associates, and
customers.
Holding a grand opening is a good way to attract attention to your new
small business and build relationships with people who could
turn into long - term
customers.