If you are receiving frequent and persistent debt collection calls, you may also have a claim under the Telephone Consumer Protection Act (TCPA) for
unauthorized robocalls to your cellphone.
On top of that, the Telephone Consumer Protection Act (TCPA) prohibits debt collectors from making
unauthorized robocalls to calling you or your family and friends.
An independent arbitrator concluded that Navient made 200
unauthorized robocalls to DeMuth over the course of two years.The arbitrator went on to say that Navient made the calls knowingly or willingly, and he or she ordered the student loan servicer to pay DeMuth a total of $ 300,000.