«The
issue with the employee may be that they're not
understanding the importance of what you're telling them,» theorizes Michele Williams, a professor at Cornell's School of Industrial and
Labor Relations in the department of organizational behavior.
Provided advice, counsel, and assistance to local processing and distribution, customer services, and post office managers on
labor relations issues and procedures affecting employees covered by
labor agreements, including the negotiation of local memorandums of
understanding, explaining provision of
labor agreements, and making settlements on grievances.