Sentences with phrase «updated training of employees»

Oversee proper evaluations of course and instructors for effective and updated training of employees.

«We are constantly updating training of employees to provide the best customer service for our customers, and the most talented team to represent us and our suppliers.»

Not exact matches

The department is often tasked, for example, with making sure every employee gets a copy of the company Code of Ethics, with taking charge of ethics training, and with updating the company's Conflict of Interest policy.

Employees who care for newborns and infants should receive breastfeeding training within 6 months of employment, with updates provided on a regular basis.

The proposal was submitted through the Rules Committee to create the bipartisan committee that would report by April 1 with «any findings and recommendations related to updating the employee handbook, employee training curriculum, and notice of practices for reporting and investigations related to the issues raised here within to the full legislature.»

Whether you want to expand your employees» knowledge of new products or keep them updated on the latest customer service trends, offering accessible training will help set your company apart.

When the legislation changes, all you need to do is update the areas of the training that are affected by the change, and you can then keep serving the training program to the employees.

This way you can focus on the development end of things and monitoring online training effectiveness and employee performance instead of having to worry about data migration issues and constantly downloading manual updates or add - ons.

It's readily accessible (from whenever your employees are and at any time), it's much more cost - effective than classroom - based training, and it's easier to update (to try different sales team training ideas) and easier to deploy to large numbers of employees.

Let's be perfectly honest; some employees aren't particularly fond of compliance training or taking the time to learn about new product updates.

HomeAway needed a means of delivering training content and company info updates to employees in a continuous, efficient and measurable way.

These policies should be updated annually, and both managers and employees should receive regular training to stay abreast of any changes.

Cybercriminals and state - sponsored hackers alike have attacked law firms, large and small — and they are all too often successful because employees are not trained in safe computing, security patches and updates are not installed, out - of - support software (receiving no security updates) continues to be used, and they do not employ encryption.

Kathryn has also delivered training and workshops on civil procedure, contract and housing updates and written and delivered sessions on witness training for employees of commercial organisations and local authorities.

I spend a lot of time with my corporate clients working defensively on projects such as executive training, a clear hiring process, and updating employee handbooks and other policies to address the current workplace environment.

Training and development of employees on new promotions, price changes and updates, new products as well as latest changes in processes and procedures.

They plan and organize training and educational programs for the employees of the organization and make sure that the employees are regularly updated with the current industry trends.

Typical duties of QA Directors include implementing quality assurance programs, running tests, documenting defects, updating defects databases, and training employees.

Maintaining computer leases, computer updating and software, and training for all employees of computer software programs and upgrades within the office

Usual duties of a Quality Director include running quality control programs, updating defects databases, testing products, training employees, and assigning tasks.

Facilitation of training focused on leadership, employee onboarding, and training effectiveness updates

Provide management and leadership to 88 full - time employees regarding all aspects of employment, to include: required company training compliance, security clearance updates, periodic reviews, personnel improvement plans, termination, and contract updates / requirements.

Updated office employee records; anticipates attending training for the maintenance of data associated with employee labor and production

The official handles multiple tasks like training employees, interviewing and hiring candidates, updating daily operation of the bank and interacting with different clients to develop business.

• Certified in a wide variety of software and hardware platforms • Constantly updating knowledge base with new forms of training • Strong understanding of how to integrate and utilize legacy systems • Work hours are based on the project deadline and not the time clock • Able to work with many levels of management • Dedicated employee who is ready to offer new ideas and solutions

Create Resume Chloe Rodriguez 100 Main Street, Cityplace, CA, 91019 Home: [phone] — [email protected] Professional Experience Editorial Project Director September 2009 to Current Berkeley, CA EXPERIENCE Edited and reviewed manuscripts at all stages of production, managed updating and production of travel books, copyedited marketing and catalog material, created assistant editor manual, trained employees in -LSB-...] Continue Reading →

Accountant — Goodman Services — Buffalo, NY — 9/2013 to Present • Manage accurate and timely payroll for 200 employees • Analyze accounts and expenditure reports to ensure proper balancing, and resolve and report discrepancies to the department supervisor • Introduce an updated ledger system to accelerate processing times by 10 percent • Observe and document all company expenses with detailed records of invoices, receipts, and other financial documentsAccountant — Foxworth & Trinston Finances — Buffalo, NY — 5/2009 to 9/2013 • Prepared tax returns and financial statements for auditing purposes • Monitored company cash flow on a daily basis and reported to the company president at the end of every week • Received Employee of the Year Award for recommending supplier consolidation that resulted in saving the company $ 1 million • Trained six new employees in company accounting policies and procedures as well as state and federal laws and restrictions to ensure high performance and the meeting of all deadlines

Coordinated and updated microbiological training for 8 technicians and introduced rapid method microbiological procedures that resulted in a 50 % decrease in microbiological testing time and a reduction of labor by 2 employees.

Create Resume AVERY WALKER 100 Main Street, Cityplace, CA, 91019 Home: [phone] — [email protected] Professional Experience Editorial Project Director September 2009 to Current, Berkeley, CA Edited and reviewed manuscripts at all stages of production Managed updating and production of travel books Copy - editedmarketing and catalog material Created assistant editor manual, Trained employees in company computer programs -LSB-...] Continue Reading →

• Develop and implement policies for the parking lot • Issue parking permits and devise appropriate procedures for distribution of the same • Organize parking registration activities • Collect, count and record the parking fee • Supervise, train and evaluate subordinate employees • Guide and educate the campus community regarding parking procedures and SOPs • Identify and report any suspicious vehicle • Issue and submit periodic parking lot reports to the higher management • Devise and recommend ways to enhance the effectiveness of parking procedures to ensure maximum customer facilitation • Carryout paper work for long term parking requests and issue relevant permit if applicable • Inspect the parking lot physically and ensure proper physical conditions are available for parking • Ensure consumer and vehicle security in the parking lot • Operate parking lot equipment, drive through gates and car lifters appropriately as and when required • Respond to public inquiries and provide relevant information regarding parking protocols • Monitor CCTV footage and report any suspicious activity • Regularly update the members» vehicle data and stamp their permits • Oversee parking lot operations, revenue collection and ticketing procedures • Ensure proper book keeping procedures are being carried out • Conduct minor maintenance of parking lot equipment • Promote and demonstrate high standards of customer service • Issue permits to vendors and other visitors after complete validation of their personal data • Oversee flagging and validation code issuance • Organize training sessions for development and grooming of the team • Assign duties to the parking lot employees and evaluate their performance • Serve as point of contact for parking lot procedures, maintenance and permissions • Allocate separate space for visitors, special guests and handicapped individuals • Manage parking lot budget and meet the maintenance requirements within allocated amount • Devise a proper one way route within the parking area and display informative direction boards to implement the same • Oversee the cleanliness of the parking lot and keep it snow free during winters to facilitate smooth drive in and drive out • Procure and install parking signs and meters etc. • Maintain vehicle owner's data on whose IDs the permits have been issued • Record all drive ins and drive outs with timings in the computerized log system

Create Resume JOSHUA LOPEZ 100 Main Street, Cityplace, CA, 91019 Home: [phone] — [email protected] Experience Editorial Project Director September 2009 to Current, Berkeley, CA Edited and reviewed manuscripts at all stages of production Managed updating and production of travel books Copy - edited marketing and catalog material Created assistant editor manual Trained employees in company computer programs -LSB-...] Continue Reading →

Arrowhead Electronic Healthcare, Inc. (Austin, TX) 3/2008 — 8/2010 Manager, Customer Support and Corporate Facilities • Oversaw customer service operations and staff ensuring effective and efficient operations • Set team schedules, workflows, and documented compliance with all corporate policies • Trained junior team members in customer service best practices • Tracked and communicated performance metrics for customer service deliverables • Provided phone - based client and team training in various software applications • Studied internal literature to maintain an up to date knowledge of products and services • Maintained and updated Siebel CRM system ensuring information accuracy • Responsible for the Facility Security SOP and employee compliance • Managed the vendor relationship with the Equity Office of Property Management • Served as office manager ensuring a productive and adequately provisioned work environment • Assisted with payroll, benefit administration, and provided administrative support as needed

Long Island College Hospital (Brooklyn, NY) 2001 — 2004 Manager — Health Information Management • Supervise daily operations of four sub-departments of the Health Information Management Department • Train, supervise, and evaluate staff ensuring efficient and effective operations • Successfully design, manage, and complete projects on schedule and under budget • Formulate, write, and implement new employee orientation manuals • Maintain and update policy and procedure manuals

Professional Duties & Responsibilities Managed daily banking operations and financial product sales for multinational banking institutions Generated significant revenue through successful leveraging of bank products and services Consistently recognized for excellence in sales, marketing, and team management Hired, trained, and reviewed financial sales associates, tellers, and support staff Offered career development services to build employee value, efficacy, and dedication Interfaced with business, insurance, and investment partners to provide holistic client service Built long - term relationships with customers, partners, and industry contacts Monitored compliance with legal and corporate policies protecting company and client assets Responsible for personal, home mortgage, automotive, and business loans Opened, updated, and settled personal and business accounts Oversaw teller transactions including deposits, withdrawals, cashier's checks, and vault access Resolved customer service inquiries resulting in client satisfaction and repeat business

Professional Experience American Red Cross (Douglasville, GA) 11/2007 — Present Communications Manager • Lead the strategic direction and implementation of all public relations and communication functions to achieve American Red Cross Blood Services collection goals and organizational objectives • Collaborate with Chapter counterparts to promote a singular American Red Cross image and messaging throughout the state • Develop viable communications plan to assure effective community awareness of critical need for donations • Produce market communications and develop media outreach initiatives, including press releases, media inquiries, and special project updates, to ensure image and brand consistency • Author and edit scripts, presentations, and speeches for use by senior - level organization executives • Establish partnership within the community to enhance awareness of the blood donation program while leveraging key relationships with local - and state - level media professionals • Develop and implement an annual public relations and communications budget to ensure self - sufficiency and utilize financial resources in an efficient manner • Execute and supervise all staff - related functions including hiring, training, evaluation, and career development to create a well - qualified team and enhance operational success • Plan and implement employee award and recognition programs to honor milestone achievements, customer service excellence, and the accomplishment of national initiatives • Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA), the Food and Drug Administration (FDA), and all other applicable federal, state, and local entities

Customer Service Representative — Duties & Responsibilities Oversee customer service and IT support across a variety of industries and settings Responsible for 24 hour, 7 days per week help desk management for both clients and team members Utilize interpersonal skills and advanced IT knowledge in service of national and international clients Direct team of IT and customer service professional handling inquiries and escalations in a timely manner Responsible for Level 1, 2, and 3 service across a variety of highly technical IT matters Document customer service activities, update client accounts, and follow up as needed Build and strengthen professional relationships with clients and partners resulting in loyalty and strong revenue Responsible for departmental budget, team workflows, and IT inventory management Hire and train employees in customer service and IT management best practices Manage varied IT projects including migrations, infrastructure development, and network administration Utilize strong abilities and training in Microsoft, Linux, and Apple systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity

Project Manager — Duties & Responsibilities Oversee 1,000 employee call center operations ensuring efficient, effective, and profitable operations Recruit, train, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and posittrain, and direct 25 Senior Call Center Managers ensuring they understand the brand and corporate protocols Design and implement staff training and development initiatives to enhance team skill sets Responsible for the implementation and operation of technical facets such as the Qfiniti platform and Avaya integration Utilize strong background in information technology, web development, engineering, and technical support Design and implement workflow and organizational structure for multiple corporate entities Work closely with various departments including human resources, development, IT, and others to develop strategic plans Analyze corporate structure and create business requirements, process flows, and procedures for organizational efficiency Responsible for the identification and removal of chronic system affecting issues to enhance daily operations Set and coordinate product release timelines and procedures for 23 regional call centers across the United States Coordinate the strategic and operational arms of the release management teams Train and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positTrain and lead release teams ensuring compliance with project budgets and release schedules Oversee all user testing to ensure proper product functionality prior to release Manage website and hardware integration, maintenance, updates, and other technical support issues Set and strictly adhere to departmental budgets and schedules Consistently meet or exceed customer service and project management goals through strong managerial skills Maintain comprehensive records detailing call center activities, product releases, and other pertinent data Build and strengthen relationships with key clients, partners, vendors, and community leaders Interact with support staff and company resources effectively to create the best consumer experience Develop a rapport with customers and orient them to various products and services Ensure customer satisfaction by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity