Sentences with phrase «upgrades exceeded sales goals»

1/05 -1 / 06 Home Technology Sales Consultant Brinks Home Technologies Supervised home technology sales division, including five employees Trained new employees Managed up to 100 accounts at a time Assisted seven national and local homebuilders in making subdivision home technology upgrades Exceeded sales goals for second quarter, awarded as top sales consultant

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Professional Duties & Responsibilities Directed sales and customer service operations for a variety of companies and products Oversaw, trained, and reviewed customer service and sales staff ensuring effective operations Consistently exceeded sales goals through cold calling, networking, and other tactics Authored company financial and sales reports to determine trending and growth opportunities Negotiated contracts and agreements with vendors resulting in significant company revenue Delivered exceptional customer service resulting in client satisfaction and repeat business Conducted periodic client account reviews to ensure high level service and information accuracy Resolved customer service inquiries in a timely, positive, and professional manner Built and strengthened relationships with key clients, partners, and industry leaders Responsible for e-commerce technology and client information database Provided IT support, quality assurance analysis, and system upgrades to increase efficiency Authored and presented reports to senior leadership regarding data management best practices Consistently promoted and awarded for excellence in sales, customer service, and leadership

Professional Experience Ogilvy Action Experiential Marketing (Philadelphia, PA) 09/2010 — 12/2011 Manager • Managed varied initiatives for a nationwide leader in marketing resulting in increased sales and client generation • Designed and implemented integrated marketing campaigns including all collateral material • Responsible for key accounts including the American Express Premier Rewards Gold card • Consistently recognized for outstanding leadership of the American Express account • Met and exceeded daily sales goals making the Philadelphia market the top in the nation • Trained new employees in sales, marketing, and customer service best practices • Studied client literature becoming an expert on their products and services • Generated daily reports, sales summaries, and sales data through company data bases • Delivered exceptional customer service resulting in client satisfaction, account upgrades, and referrals