Excellent people skills, with a patient, courteous nature and a penchant for calming anxious and / or
upset customers facing unexpected travel changes; offering favorable solutions to mitigate distress and enhance customer relations.
Not exact matches
Of course, managing to wring the most value from your unhappy
customers requires you to master the knee jerk defensiveness in the
face of criticism that nearly all of us suffer from and actually listen to what this angry or
upset person is telling you.
Embattled bitcoin ATM maker Robocoin is
facing yet another
upset, this time in the form of a
customer lawsuit.