Sentences with phrase «user support documentation»

• Develop and maintain training materials for colleagues, including multimedia modules, instructor - led training, performance support tools, content / knowledge management sites and end - user support documentation.

Not exact matches

Handles tasks such as delivering high quality customer service, promoting the user of company global process standards, serving as a support process leader, and driving the documentation lifecycle.

Apple's new Support app allows users to find product documentation, schedule appointments at a Genius Bar, and even chat with an Apple Support technician, among other things.

... instructional designers and business leaders where appropriate to create user instructions, FAQs, and other documentation that support effective use of the LMS.

Essential Job Functions - eLearning • Produce dynamic, technology - enabled learning in eLearning, mobile and virtual delivery formats • Act in coordination with L&D consultants, business leaders and other managers and staff to identify eLearning needs, then match them with innovative self - paced and blended learning design solutions • Curate the best eLearning content to match requirements set by L&D learning consultants • Consult with members of the L&D Team and business leaders to deliver high - quality eLearning experiences that are instructionally sound, creative, visual and engaging through consultative design • Create and maintain tools for helping L&D team and business leaders to implement e-learning design projects in a consistent way • Stay up - to - date on eLearning techniques, gaming technology and e-learning technology in order to curate and develop innovative «PlayStation quality» learning experiences for employees • Effectively outsource eLearning development, when needed, or use multiple development tools to design, create and deliver in - house developed, self - paced (or blended) eLearning content (using tools like Articulate, Storyline, Captivate, Brainshark, etc.) • Ensure learning content adheres to specifications for mobile, virtual and desktop learning as well as brand guidelines and industry best practices, where appropriate • Work with learning consultants, instructional designers and business leaders where appropriate to create user instructions, FAQs, and other documentation that support effective use of the LMS.

PAnext User Guide for ACT Quick Start Guide for Requesting Accommodations / Supports Test Accessibility and Accommodations User Guide (TAA) Technical Requirements for the ACT Online Test ACT Test Coordinator Information Manual for Paper Testing The ACT Administration Manual for Online Testing The ACT Administration Manual for Standard Paper Testing The ACT Administration Manual for Accommodated Paper Testing The ACT Administration Manual for Non-College Reportable Accommodated Paper Testing Extended Time Policy Change 2017 - 2018 Policy for Accommodations Documentation Policy for EL Documentation Calculator Policy Schedule of Events WDE / ACT Terminology Matrix Performance Level Descriptors

This effort will also include the development of supplemental analytical tools, user manual and other documentation, and to provide technical support to FHWA when the final model is released.

This move was motivated by efforts to improve accessibility and also by a mainstream desire to provide documentation that would support digital math, interactive content, and to facilitate an improved user experience on iOS and Android apps that included accessible book readers that already supported the EPUB format as well as integration with assistive technologies.

ECMWF secures reliable access to ECV products via the CDS by procuring services related to production, quality assurance, data access, documentation and user support.

For the NCAR CCSM (a community climate model), there is extensive documentation on how to actually use the models, and NCAR offers classes, user support, etc..

Your documentation, help and support are amazing, and not only useful for layers users but also for everyone from wordpress beginners to experienced developers.

Authoring various types of documentation fortified my understanding of the use of the technology and proved to be an essential component in training and supporting users.

The result of this project is an end - to - end online tool that allows users to file a claim, upload supporting documentation, check statuses, and communicate with their dedicated claim representative.

Conduct user research, create supporting UX documentation (personas, storyboards, experience maps), then dive into the psychology and behavior of your users.

According to leaked Hacking Team RCS documentation, installation of RCS updates requires a user license file from the company.54 Moreover, Hacking Team states that without its continued support to a client, its product «soon becomes useless.»

An innovative problem solver focused on workflow / business process, support, customization with knowledge of all phases of project management including requirements gathering, technical documentation, development, and user training.

Provides references for users by writing and maintaining user documentation; providing help desk support; training users.

To seek the position of a network consultant which gives me a platform to learn, hone my skills and show my skills and experience in the area of network support, design and maintenance of user documentation and handling client installations

Managed team of business analysts and consultants in requirements and Fit / Gap analysis, solution documentation, test planning, QA testing, end user training, deployment and support.

Encompasses the ability to increase the performance capacity of networks and systems by utilizing skills in configuration, user administration, testing support, control management, security design, audit support and documentation.

Skills highlighted on SAP Business Analysts» sample resumes include updating documentation in accordance with corporate standards, validating new processes with business process owners, and providing user support and ongoing training.

Prepared documentation for developed applications and provided training and support for end users.

IT Server Technician ITAC Solutions, Akron, OH 2/2009 — 5/2014 • Installed and maintained computer systems such as desktops and peripherals • Ascertained that both software and hardware were updated and installed properly • Assisted in performing troubleshooting activities on systems, ensuring that downtime was minimized • Provided users with information on how to handle complex computer commands • Provided support in creating user documentation and ensured that proper support logs were maintained

Analyzed and decomposed high - level business requirements and user system requirements into functional requirements and supported requirements documentation and traceability.

Managed and assisted all phases of project - scoping, design, deployment, testing, rollout, user support, and documentation.

The system allows users to attach supporting documentation to illustrate the error or to suggest... This Specialist is the center point for interaction with NCEI partners to identify and resolve data...

Costco — view job openings and apply for positions directly on the employer's career site, job categories include: Administrative Assistant, Audiologist / Hearing Instrument Practitioner (Licensed), Audiologist, (Licensed), Baker, Bakery Wrapper, Buying, Inventory Control Specialist, Buying, Cafeteria Service Assistant, Cake Decorator, Cashier Assistant, Certified Pharmacy Clerk, Coating Centre Assistant, Contact Centre Agent, Electronics / Majors Sales Assistant, Finance, Finishing Assistant, Food Service Assistant — Food Court, Food Service Assistant — Service Deli, Information Systems (Documentation & Translation), Information Systems (User Support), Loss Prevention Clerk, Maintenance Assistant, Marketing, Marketing Road Representative, Meat Assistant, Meat Cutter, Member Service Assistant, Membership Assistant, Optical Student, Optician / Contact Lens Practitioner (Licensed), Pharmacist, Photo Lab Assistant, Power Equipment Operator, Quality Assurance / Food Safety, Registered Pharmacy Technician, Sorter, Stocker, Stockroom Assistant, Surface Lab Assistant, Technical Maintenance Clerk, Tire Centre Sales Assistant, Tire Installer, Translator

Summary of Senior Technical Writing Qualifications: * Reviews, analyzes and creates detailed documentation of business systems and user needs, including workflows, program functions and steps required to develop or modify programs * Creates technical documentation in simple and easy to understand verbiage utilizing government standards such as NIST, FISMA and the ISO 9000 series * Supports SharePoint document processes and...

Summary of Senior Technical Writing Qualifications: * Reviews, analyzes and creates detailed documentation of business systems and user needs, including workflows, program functions and steps required to develop or modify programs * Creates technical documentation in simple and easy to understand verbiage * Creates documentation plans to support SharePoint document processes and oversee baselining and configuration of all v...

Demonstrated abilities in: technical support, development programming, scripting, data base management, internal company user systems support, documentation, quality assurance, testing, implementation, program analysis and design, backend data conversions and migration projects.

Assist in providing system and network connectivity hardware / software support; maintains LAN user documentation including hardware / software applications, support logs and other related information.

SELECTED ACHIEVEMENTS • Supervised operating and approval processes of Accounts Payable which led to production of 170 checks daily and wire transfers of over $ 1000k / - • Modernized ERP systems in order to incorporate user - friendliness into the system • Reinforced approval procedures to better tracking and documentation of activities in purchasing, accounts payable and inventory areas • Bring a 20 % reduction on freight costs negotiated while maintaining quality points • Organized processes and dealings to support 40 % reduction in month - end close cycle from 4 - 5 days

IT Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guiSupport Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guisupport for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guiSupport Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guisupport to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guidelines

These professionals work independently and perform the following tasks for their clients: discussing project requirements, collaborating with business analysts, developing prototypes, writing functioning code, integrating software solutions into client systems, performing debugging, and creating documentation for user support.

Delivered key support to multiple IT teams and business users, and created and maintained technical and application support documentation.

Tags for this Online Resume: Call Center, Customer Service, Quality Assurance, Test, Documentation, End - user Support, Information Technology, Support, Training, Development Initiatives

AREAS OF EXPERTISE * BT Cisco International IPT DA Accredited * BT Cisco International CLAN DA Accredited * IPT Design & Configuration * LAN Design & Configuration * Team Leadership & Supervision * Service & Operating Level Agreements * PBX Voice Routing (IP / ISDN) * Technical Documentation * Vendor Relationship Management * User Training & Support * Data and Call Centers * Change Control & Management * TCP / IP Administration...

* Involved in various stages of implementation from Blueprinting, Gap Analysis, Realization, Testing, Go - Live, Post-Live Production Support, User Training, and Documentation.

Her experience reaches beyond classroom training, on - line CBT / WBT and documentation development, including go - live user support for an ever increasing list of SAP modules.

Strong background in user training and support documentation.

Areas of Expertise * Software Development * Continuous Integration * Software Design * Coding & Scripting * Software Architecture * GUI Design and Implementation * Requirement Definition * User Training & Support * Database design, implementation and administration * Debugging & Troubleshooting * Object Oriented Programming and Design * Testing & Documentation Technology Summary Languages / Programming: C#,.

F * In charge of new implementation, enhancements, upgrades, testing and production support / user issues, super user and end - user training and documentation.

Metabasis Therapeutics, Inc., La Jolla • CA 2007 — 2009 Network Administrator Managed the project for HelpStar help desk implementation, including documentation, company - wide user training, and ongoing administration and support.

• Maintained the LAN network operations, including limited hardware and software installation and set - up, documentation, administration, technical maintenance and user support • Troubleshooted network problems and coordinate preventative maintenance of equipment.

Tags for this Online Resume: SAP, HCM, BI Reporting, Business Requirements, SuccessFactors, Documentation, End - user Support, End - user Training, Personnel Administration, HRIS, Payroll, Organization Management, Time Management, Time evaluation

Summary: * Around 4 years of experience in all phases of Software Development Life Cycle (SDLC), Agile & Test Driven development which includes User Interaction, Business Analysis / Modeling, Design, Development, Integration, Planning and management of Builds, Configuration, Code Management, Production / Customer Support, Maintenance, Enhancements and Quality Control, Testing, Implementation, Documentation, in Custom Business S...

Has extensive skills and experience in systems implementations, testing, end - user training, support, documentation and Project Management.

Have an extensive and exhaustive experience in providing day - to - day support which included issue resolution, backup and restoration, high availability techniques, user management, monitoring, performance tuning and documentation.

Professional Experience Vision Appraisal Technology (Northborough, MA) 03/2004 — Present Information Technology Analyst -LRB-[Insert Dates in Role]-RRB- • Provide network, desktop, printer, hardware, software, printing, peripherals devices, and application support to front - end users within a data center environment, assisting remote users with network / VPN connectivity issues • Execute various active directory tasks including both adding and deleting users and groups as well as setting up shared areas for controlled data access • Verify the successful back - up of servers as well as the deployment of anti-viral applications and system updates • Perform Oracle DBA tasks, including software installations, patching, backups, and upgrades, while creating Oracle production and cloning environments for testing and software development • Aid in the upgrade, migration, and management of servers, while participating heavily in any infrastructure changes • Maintain hardware asset control inventory as well as provide FTP, website, and intranet administration • Create standard desktop images to decrease software application re-installation time and develop documentation for both installation and back - up procedures • Deploy new desktop and laptop devices to end - users with enterprise applications accommodating specific user job functions

BearingPoint, Inc. (McLean, VA) 2005 — 2008 Senior Consultant • Led data management project for the National Aeronautics and Space Administration • Analyzed NASA operations and determined appropriate business systems for company use • Oversaw operation of central budgeting, accounting, and project management system • Responsible for system installation, administration, configuration, and quality assurance • Prepared system design documentation highlighting system operation and workflow changes • Managed 600 user support line, directed support technicians, and provided excellent service • Designed and delivered instructional courses and materials for system end - users