Sentences with phrase «users computers resolving»

Performs routine maintenance on computers and various peripherals... passwords Used to remote computers SMS, SCCM Remote control users computers resolving most problems... shared internet connection among four computers.
Novell Console - One Understand fundamentals of AUTH and PROD trees Reset user passwords Used to remote computers SMS, SCCM Remote control users computers resolving most problems.

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Malwarebytes pushed out a protection update that gobbled up memory and CPU resources and turned off web protection; the first fix still left users with unusable or crashing computers, but the latest release resolved the issue.
Provided specific support for users with many levels of computer - expertise, simplifying procedures, breaking processes into easily - understood instructions, and resolving user interface difficulties
The computer network support technician work description involves performing user analysis, troubleshooting, and following up on problems until they are satisfactorily resolved.
The job in information technology support involves helping computer users in resolving technical problems, answering questions, upgrading computer equipment, software, and hardware.
Answered user inquiries regarding computer software and hardware operation to resolve problems
Analyzed and troubleshoot computer support problems as well as applies knowledge of software, hardware products and services to resolve problems of users
IT Support Technicians provide assistance to computer users by answering their questions, resolving technical problems, and maintaining a company's network, software, and computer equipment.
Read technical manuals, confer with users and conduct computer diagnostics to resolve problems or to provide technical assistance and support.
Answer user inquiries regarding computer software and hardware operation to resolve problems
My professional experience as a Computer Technician for Computer Dudes included providing first - level support to computer users by researching and answering their questions, resolving their problems and providing other reComputer Technician for Computer Dudes included providing first - level support to computer users by researching and answering their questions, resolving their problems and providing other reComputer Dudes included providing first - level support to computer users by researching and answering their questions, resolving their problems and providing other recomputer users by researching and answering their questions, resolving their problems and providing other resources.
• Diagnosed, identified, isolated, analyzed, and resolved computer hardware, software, printer, network and exchange server problems reported by end users.
Lockheed Martin Corporation — Kennedy Space Center • FL 9/1994 — 6/1996 Senior System Analyst Assisted staff and users in resolving computer related problems including malfunctions and program problems.
Handled and resolved users» inquiries regarding computer software and hardware operation.
Computer Lab Assistants provide technical assistance to computer users, answering their questions or resolving their problems either in person, via the telephone, or diComputer Lab Assistants provide technical assistance to computer users, answering their questions or resolving their problems either in person, via the telephone, or dicomputer users, answering their questions or resolving their problems either in person, via the telephone, or digitally.
Collaborate patiently with computer users, trouble shooting and resolving connectivity and peripheral issues, hard drives, optical drives, sound and video cards.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
IT Support Engineer — Ellis Memorial Hospital — Sacramento, CA — February 2015 - present • Provide desktop support for more than 300 doctors, nurses, and hospital technicians • Maintain and troubleshoot network of 500 computer and mobile devices • Create internal documentation for software / Cloud - based application use • Cable new hospital wing and integrate into larger network, migrating user accounts from previous systemComputer Support Specialist — LearningTech — Austin, TX — January 2013 - June 2015 • Set up new user accounts on the content management system, email exchange server, and trouble ticket system • Provided in - person and remote support to more than 50 customers • Ran help desk and resolved issues with guaranteed response time of 24 - 36 hours • Set user permissions following company security guidelines
• Act as the first point of contact for customers or users looking for solutions to their information technology problems • Coordinate and schedule information technology support through tickets • Review incoming tickets and determine priorities by figuring out which ones need the most help • Respond to tickets by providing step by step guides or asking for additional information • Communicate with customers to keep them in the loop about service ticket progress • Interview customers directly or over the telephone to acquire details of problems with their computers or peripherals • Assist customers by working out reasons for faults and explaining why they transpired • Troubleshoot software and hardware issues including license problems, file corruption and component malfunction • Set up new computer systems and peripherals and upgrade existing ones • Install and configure operating systems and monitor and maintain networks and systems • Set up new user accounts and profiles and handle any corresponding password issues • Resolve incidents with peripherals such as printers, copiers and scanners • Track daily performance of systems and conduct analysis in order to improve system performances
Provided callers with instructions to correct the problem, alternative options if their request was unable to be completed or remotely engaged the caller's computer system to resolve the problem personally without the user's assistance
Tags for this Online Resume: Linux, Windows, servers, UNIX, JES, Tapes, • Responsible for troubleshooting LeftHand Network / Hewlett Packard servers • Answered user inquiries regarding computer software or hardware operations to resolve problems with the various installations and configurations • E
Summary of Qualifications: Proven IT Technician with 2 + experience in start - ups as well as established operations leveraging expertise in organization, computer networking, and problem solving to provide exceptional user support and assistance in resolving conflict.
Answer users» inquiries regarding computer software and hardware operation to resolve problems.
Network Administrator — Duties & Responsibilities Install, update, and troubleshoot comptroller squadron mission critical applications CRIS, DMO, DTS, PIPS, and e-Finance Install Air Force Standard Desktop Configuration image after updating it with comptroller applications, printers, and 3rd party applications in support of the squadron, customers and the mission Create computer and user accounts, reset passwords, and maintain account permissions in Active Directory Configure and troubleshoot Windows 7, Windows Vista operating systems, and Outlook 2007 on all desktops and laptops Install, configure, and troubleshoot all network printers, scanners, and digital senders Work with the local COMM's and Enterprise Service Desk to resolve any network issues Move users profile and data to new physical locations or replacement desktops as requested Build, configure, and deploy new servers, laptops, and desktops installing hardware and operating systems Install, configure and troubleshoot routers, switches, Wi - Fi and wireless print servers in Local Area Networks Monitor and troubleshoot LAN, T1 circuits, Cisco firewall, router, computers, printer's switches, and backup server Provide exceptional and timely customer service Represent company brand with poise, integrity, and positivity
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