Irish hotel chain Dalata Group, for instance,
uses the guest feedback platform TrustYou to collate comments and service scores from customers, across a range of sites, as well as monitoring individual forums such as TripAdvisor.
The Deluxe Terrace Villas because they were designed and built
using guest feedback from the first six years of operating the resort.
Not exact matches
One thing you can be sure about, however, is that if you start receiving negative
feedback and ratings from your
guests, it'll become harder for you as a host to generate bookings, as
guests who are savvy
using the Airbnb service will know to seek out accommodations that have received better reviews and ratings from past
guests.
Hilton's focus on fitness and wellness was driven by
feedback from hotel
guests and research into how travelers
use hotels.
Based on
guest feedback, locally - inspired accents offer a sense of place, while smart technology enables
guests to
use the room flexibly.
On an extra note, the general
feedback from previous
guests is that although they didn't think they'd enjoy the salt water pool, they found they got
used to it incredibly quickly and it wasn't as uncomfortable as they had expected.
Through the years, I've gotten tons of great
feedback from iPhone J.D. readers, ranging from emails to over 2,500 comments on the site, and I've been honored to share
guests posts by attorneys from around the world who
use iPhones and iPads in their law practice.
Guests can
use chargers with built - in touchscreens to order, look at ingredients and other dietary information, pay and provide
feedback.
• Enhance the number of returning coffee customers by 20 % through effective coffee making and customer service skills • Attain the most dedicated employee award in 2014 • Note orders and serve coffee, food, and beverages to
guests in a timely fashion • Make coffee
using many brewing methods such as pour over, espresso and cold brew • Open and close the coffee station • Assist in menu setting and determining coffee of the week regularly • Communicate with customers, note their preferences and take
feedback • Perform cashiering and inventory management tasks • Monitor wastage and record consumption of items • Maintain cleanliness of counter and bar
These cocktails led to an increase of 20 % in top - shelf liquor sales in first six months • Train new bartending staff and conduct weekly staff meeting on drink specials • Ensure customer satisfaction and encourage
feedback through surveys; ranked among top five service staff for customer service ratings for 12 months running •
Use POS system and drink ordering software to process drink orders and
guest checks • Enroll customers in bar loyalty program and manage customer memberships in computer system
Guest satisfaction ranks high in importance for most hotels, and Aptech Computer Systems, a provider of hospitality software related to accounting and performance management, aims to help hotel operators understand and
use the
feedback from their...
We thank you for your observations as we
use feedback to continue to improve in our effort to offer our
guests the very best beach vacation experience possible.