Sentences with phrase «using customer research»

Not exact matches

That's a term E.J. Reedy, the foundation's director of research and policy, uses to describe people who set out as their product's first customers, motivated to develop solutions to personal or professional dilemmas they are facing.

As you consider your next phase of growth, research your market through the use of online polls and customer studies.

Li, whose Groundswell is a great primer on using social media to connect with your customers, is a former analyst for Forrester Research.

To consult their customers Tim Hortons used focus groups and other consumer research.

Research shows that personalized customer experiences result in more revenue and loyalty, so retailers can experience highly positive results by using IoT to aid in personalization.

Such risks, uncertainties and other factors include, without limitation: (1) the effect of economic conditions in the industries and markets in which United Technologies and Rockwell Collins operate in the U.S. and globally and any changes therein, including financial market conditions, fluctuations in commodity prices, interest rates and foreign currency exchange rates, levels of end market demand in construction and in both the commercial and defense segments of the aerospace industry, levels of air travel, financial condition of commercial airlines, the impact of weather conditions and natural disasters and the financial condition of our customers and suppliers; (2) challenges in the development, production, delivery, support, performance and realization of the anticipated benefits of advanced technologies and new products and services; (3) the scope, nature, impact or timing of acquisition and divestiture or restructuring activity, including the pending acquisition of Rockwell Collins, including among other things integration of acquired businesses into United Technologies» existing businesses and realization of synergies and opportunities for growth and innovation; (4) future timing and levels of indebtedness, including indebtedness expected to be incurred by United Technologies in connection with the pending Rockwell Collins acquisition, and capital spending and research and development spending, including in connection with the pending Rockwell Collins acquisition; (5) future availability of credit and factors that may affect such availability, including credit market conditions and our capital structure; (6) the timing and scope of future repurchases of United Technologies» common stock, which may be suspended at any time due to various factors, including market conditions and the level of other investing activities and uses of cash, including in connection with the proposed acquisition of Rockwell; (7) delays and disruption in delivery of materials and services from suppliers; (8) company and customer - directed cost reduction efforts and restructuring costs and savings and other consequences thereof; (9) new business and investment opportunities; (10) our ability to realize the intended benefits of organizational changes; (11) the anticipated benefits of diversification and balance of operations across product lines, regions and industries; (12) the outcome of legal proceedings, investigations and other contingencies; (13) pension plan assumptions and future contributions; (14) the impact of the negotiation of collective bargaining agreements and labor disputes; (15) the effect of changes in political conditions in the U.S. and other countries in which United Technologies and Rockwell Collins operate, including the effect of changes in U.S. trade policies or the U.K.'s pending withdrawal from the EU, on general market conditions, global trade policies and currency exchange rates in the near term and beyond; (16) the effect of changes in tax (including U.S. tax reform enacted on December 22, 2017, which is commonly referred to as the Tax Cuts and Jobs Act of 2017), environmental, regulatory (including among other things import / export) and other laws and regulations in the U.S. and other countries in which United Technologies and Rockwell Collins operate; (17) the ability of United Technologies and Rockwell Collins to receive the required regulatory approvals (and the risk that such approvals may result in the imposition of conditions that could adversely affect the combined company or the expected benefits of the merger) and to satisfy the other conditions to the closing of the pending acquisition on a timely basis or at all; (18) the occurrence of events that may give rise to a right of one or both of United Technologies or Rockwell Collins to terminate the merger agreement, including in circumstances that might require Rockwell Collins to pay a termination fee of $ 695 million to United Technologies or $ 50 million of expense reimbursement; (19) negative effects of the announcement or the completion of the merger on the market price of United Technologies» and / or Rockwell Collins» common stock and / or on their respective financial performance; (20) risks related to Rockwell Collins and United Technologies being restricted in their operation of their businesses while the merger agreement is in effect; (21) risks relating to the value of the United Technologies» shares to be issued in connection with the pending Rockwell acquisition, significant merger costs and / or unknown liabilities; (22) risks associated with third party contracts containing consent and / or other provisions that may be triggered by the Rockwell merger agreement; (23) risks associated with merger - related litigation or appraisal proceedings; and (24) the ability of United Technologies and Rockwell Collins, or the combined company, to retain and hire key personnel.

They hired a market research firm, polled 4,000 people in Frank + Oak's target demographic about their social values and attitudes, and used the data to build a profile of the prototypical customer.

Don't ask customers a question without a plan for how it will be used to provide insight for you company's stakeholders, says Gina Pingitore, the chief research officer for J.D. Power and Associates, a global customer satisfaction research firm best known for its automotive quality rankings.

Only 15 percent of Customer Think's survey respondents actually used in - depth qualitative research to build their personas, which speaks volumes as to why so many were disappointed with the results.

Whether looking for a new business or researching a known one, potential customers will use search engines and social platforms to find the information they need.

With surveys showing that on average, 96 percent of consumers will research a product online before going into a store to buy it, and more and more consumers using smartphones, business owners are realizing the importance of online marketing to draw in these customers.

Using proprietary data collected by Restaurant Business and its sister research firm Technomic from 2016, we looked at nearly 100 of the largest US chains and rated them on three criteria we considered the most telling for all - around fast - food excellence: financial performance, customer satisfaction, and overall value.

Comcast (cmcsa) is planning to enter the wireless market next year, and could use exclusive access to some of NBC Universal's popular content to attract customers, noted Jonathan Chaplin, an analyst at New Street Research, on Friday.

Forrester Research vice president Kerry Bodine explained to the International Customer Management Institute how entrepreneurs should use metrics to gauge the customer expCustomer Management Institute how entrepreneurs should use metrics to gauge the customer expcustomer experience.

More and more research is showing that trying to push products on customers doesn't work the way it used to.

Complementary research from academics Xavier Drèze and Joseph C. Nunes conclusively shows that airline miles incentivize customers even when they are meaningless (taking into account that 90 percent of airline miles never get used, they are essentially meaningless).

Buyer personas are developed using a combination of primary and secondary research and are based on customer demographic, psychographic, and behavioral data.

The report shows how forward - thinking research teams from global brands now use insight communities to build customer relationships and deliver agile insight to key stakeholders in the company.

Using a variety of keyword research tools that are available online, you can gather some very important intelligence about how to reach your key customers.

Keyword research is the simple art of better understanding the terminology your potential customers are using to find the products you're selling, then matching your website and marketing terminology.

It can be used for lead generation, customer support, marketing, research and more.

The research revealed some of the offers the cards use to entice customers.

Understanding how your customers are using mobile to research and shop will help your team cater to their needs and adapt your copywriting strategy accordingly.

It doesn't, however, bode well for customer relations between Qualcomm, which supplies chips used in some iPhones, and one of the world's best known brands, said Stacy Rasgon of Bernstein Research.

«Recent internal research has identified that our customers feel we use too many plastic bags and that the reduction and elimination of plastic bags are the responsibility of both consumers and retailers,» said Tappenden.

However, there's limited information available on the CoinSwitch website about the security features it offers to customers, so do your own research before deciding whether the platform is safe to use.

• What is human - centered marketing and why it is important now • The three critical phases of a human - centered approach • How to research and develop human understanding of customers • How to use personas with human - centered marketing • How to understand human - centered experience scenarios and plan for them • How to humanize content and messaging to connect with customers

Best - in - class organizations I have worked with in the past few years have used third party qualitative buyer research to attain a deeper understanding of their buyers and customers.

Use Akoonu to build rich personas through market research and customer interviews; uncover key themes, trends, and psychographics for your personas; connect that research to your existing CRM and marketing automation platform to uncover key insights; share information across sales, marketing, and product development.

«The display and use of incomplete and inaccurate research ratings can have widespread, adverse consequences to customers,» Susan Schroeder, Finra's head of enforcement, said in the statement.

Already at that time, the firm had invested in Synthego, a genetic engineering startup that provides scientists with genetic material used in their CRISPR research, and Color Genomics, a company whose genetics services help its customers understand their risk for the most common hereditary cancers.

Buyer personas, qualitative research derived archetypes of buyers and their goals are being used to create a unified platform for understanding how to communicate to customers and buyers.

In addition, BlueSteps.com may use your personal details for correspondence (email communications, newsletters, SMS / text messages, phone calls and other important messages about your account), internal customer research purposes, and to activate your member benefits with external partners who may contact you regarding those benefits.

But whittle down your ideal customer profile and keep refining and testing using research.

Using Squaremouth's comparison engine and third - party customer reviews, travelers can research and compare travel insurance policies side - by - side.

Report finds «more firms see video as a way to address their top challenges of using engaging content to connect with customers and prospects» KITCHENER, Ontario — October 31, 2016 — Vidyard, the video platform for business, has been named a leader in Online Video Platforms for Sales and Marketing by independent research firm Forrester -LSB-...]

«We rent out pilot - scale equipment and the customer can use it inside their own research and development facility.

Mark Lansley, CEO of Broadland Wineries, outlines his company's research and development in multiple countries and describes the new best practices that his company is now using to help its customers succeed.

We may also ask you to complete optional surveys that we use for research purposes and to provide you with a more relevant customer experience.

These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services, and technologies; and displaying content and advertising that are customized to your interests and preferences.

Retail Systems Research, a leader in retail analysis, will share their expertise regarding effective use of retail technology, and share pragmatic investments you can make to maximize your digital, and personal connection with your customers and grow your business.

You should be aware that Mead Johnson Nutrition will be free to disclose, including to our service providers, business partners and advertising providers, through any reasonable means and use for any marketing, internal research, or customer service purposes, such information in its sole discretion.

Liz Alexander, a spokesperson for Mr. Spencer, confirmed that customers using self - checkout counters will also have to pay, adding that the county is researching how other municipalities have handled the issue, including having customers scan bags before they use them or an honor system.

«We have literally thousands of customers all over using our products to publish in very high quality journals, and we feel like we are able to contribute very broadly to biomedical research.»

A newly published research study conducted by graduate students Jessie Green and Alan Brown under the guidance of Punam Ohri - Vachaspati, a nutrition researcher at the School of Nutrition and Health Promotion at Arizona State University, examined whether noticing and using calorie menu labels was associated with demographic characteristics of customers at a national fast food chain currently posting calorie counts.

In a study published December 11 in Nature Neuroscience, the team used data of 23andme customers who consented to participate in research and answered survey questions to assess delay discounting.

Once independent, the Daresbury and Rutherford Appleton Laboratory will be expected to pay its own way, charging «customers» in the research councils and industry for use of its powerful radiation sources.

Using survey research of 438 food service employees (including servers, hosts, bartenders, cashiers, and managers), the researchers found that employees who experience extra stress from customers are more likely to lash out at customers with CWB.

Searching MEDLINE citations using PubMed helps me gain an insight into customers» research fields and, therefore, has become a daily routine.

He and fellow researchers, Claes Fornell, Donald C. Cook Distinguished Professor Emeritus at U-M, and Forrest Morgeson, professor in MSU's master of science in marketing research, determined that an intangible measure, such as customer satisfaction, could likely supplant measures that have been used in finance and economics for decades.