The envelope - and - cash technique is better than
using mystery shoppers, says Cino.
My company once surveyed 500 retailers
using mystery shoppers.
Alison R H Schwartz, store manager of All Pets Considered,
uses mystery shoppers to test employees» customer service.
Not exact matches
Dig Deeper: The
Mystery -
Shopper Questionnaire How to Set Up a
Mystery Shopping Program: Launching the Program The first step is to determine what is to be measured and the second step is to determine what type of evaluation method is to be
used, such as onsite visits, hidden video, audio recording, and online interactions.
-- We sent
mystery shoppers to local pet stores, seeking information we could
use should pet storeowners appear at the next committee meeting, and uncovering numerous code violations, unhealthy puppies, and shifty sales tactics in the process.
Also remember, it takes time to create a well - run
mystery shopper program that provides feedback that can be
used to further the performance of the company.
The problem with
mystery shopper programs is that they get a very bad rap from those employees who have been shopped because the results have been
used as punishment.
Mystery shopper programs often get a bad rap from those employees who have been shopped because the results have been
used as punishment.
I recommend going to the
Mystery Shopper Provider Association website (mysteryshop.org) for the listing of good companies to
use.
Organically grown food, while a preferable choice for green
shoppers in grocery stores and farmers markets, isn't necessarily the same thing as food grown
using smart carbon farming practices, and though the two aren't mutually exclusive, demand for organics is driven more by marketing, while the other is still a bit of a
mystery to the average person.