This information and guidance can be
utilized by all members of the team.
Not exact matches
Utilizing online tools for mobilization, Leah worked with a
team of co-organizers to help the grassroots group grow from 12 people at its first meeting in January 2007 to over 2,000
members by Inauguration Day in January 2009.
By providing support and suggestions (e.g., information on the developmental processes
of death and grieving)
team members are able to
utilize their areas
of expertise to build a supportive environment and enhance the social and emotional well - being in the affected school and community.
Our best veterinary clients — the ones who have come to us for years — are compliant with our recommendations, inherently trust all
members of our
team, choose to support our small business
by utilizing our ancillary services despite less expensive alternatives, and promote our hospital in the best light to all their friends and -LSB-...]
Understand the importance
of communication between
team members prior to patient movements, and how to
utilize the resources in your environment to minimize social stress caused
by inter-patient contact
They will be able to provide high quality customer service
by utilizing learned communication skills and will gain experience working as a
team member within the field
of pharmacy.
To
utilize my knowledge and vast experience gained as a customer advocate and
team lead in the office
of the CEO and President
of Bank
of America, and a
member of the Enterprise Estate Unit to gain employment with a fast - growing corporation to deliver the best service possible
by providing positive balanced resolutions.
Toyota Engineering and Manufacturing North America (Princeton, IN) 10/2001 — 5/2010 Technician / Skilled Maintenance
Team Leader • Provided support and technical expertise on Allen Bradley PLC - 5 and Control Logic, as well as designed new screens for HMI using RSView and mapped all data and alarms needed for monitoring production equipment • Programmed PLC's using Rockwell software as required by production, utilizing PLC as a troubleshooting tool to locate and repair process problems • Repaired and maintained all three phase medium and low voltage motors, programming medium voltage control relays to meet manufacturer specifications and monitor applicable data from motors as well as engineering data and motor manufacturing parameters into VFD's • Established PM schedules for maintaining floor conveyors, robots, RFID, air handling, sludge, paint mix room, and lifters, assisting T / M's with performing preventative maintenance on equipment • Ensured calibration of environmental equipment to maintain state and federal guidelines, performing the calibration procedures and repair of micrometers, calipers, and profilometers as required by ISO standards • Identified and developed countermeasures to manufacturing - related problems with equipment, monitoring corrective actions and resolution implementation to ensure problems were below 2 % of operational availability • Review associated work instructions for changes as needed to maintain quality, safety, and environmental standards, while planning and coordinating weekly safety meetings and training for team mem
Team Leader • Provided support and technical expertise on Allen Bradley PLC - 5 and Control Logic, as well as designed new screens for HMI using RSView and mapped all data and alarms needed for monitoring production equipment • Programmed PLC's using Rockwell software as required
by production,
utilizing PLC as a troubleshooting tool to locate and repair process problems • Repaired and maintained all three phase medium and low voltage motors, programming medium voltage control relays to meet manufacturer specifications and monitor applicable data from motors as well as engineering data and motor manufacturing parameters into VFD's • Established PM schedules for maintaining floor conveyors, robots, RFID, air handling, sludge, paint mix room, and lifters, assisting T / M's with performing preventative maintenance on equipment • Ensured calibration
of environmental equipment to maintain state and federal guidelines, performing the calibration procedures and repair
of micrometers, calipers, and profilometers as required
by ISO standards • Identified and developed countermeasures to manufacturing - related problems with equipment, monitoring corrective actions and resolution implementation to ensure problems were below 2 %
of operational availability • Review associated work instructions for changes as needed to maintain quality, safety, and environmental standards, while planning and coordinating weekly safety meetings and training for
team mem
team members
Administrative Assistant — Duties & Responsibilities Provide administrative support services across a variety
of highly technical fields Represent company brand with poise, integrity, and positivity Coordinate reappointment and re-credentialing process for allied healthcare providers Oversee applications, primary source verification, and outstanding information retrieval Perform legal research and writing on a variety
of medical compliance topics
utilizing LexisNexis Direct the layout, print, and distribution process for forty medical publications Strictly adhere to all department budgets and project timelines Manage calendars, travel arrangements, and complete itineraries for senior leadership Handle accounts receivable, accounts payable, QuickBooks, billing, and reimbursements Responsible for tracking and replenishing office supplies and information technology hardware Create presentations, charts, and reports regarding organizational structure, workflow, and efficiency Direct logistical aspects
of company events including venue, registration, A / V, and refreshments Implement new electronic recordkeeping software to streamline processes and enhance security Study internal literature to become an expert on products and services Develop and strengthen relationships with outside vendors, partners, customers, and community leaders Train new
team members ensuring they understand the brand and adhere to company policies and procedures Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Skilled in Microsoft products, Visio, Lotus Notes, GroupWise, C++, HTML, Oracle, VBA, and VB.NET
Nurse — Duties & Responsibilities Provide exceptional patient care and medical
team support across multiple medical specialties
Utilize ongoing nursing training and psychology background to effectively meet patient needs Oversee patient scheduling, admission, evaluation, and discharge Implement patient care plans as determined
by attending physicians Monitor patient progress and inform medical
team of status changes Maintain working knowledge
of current medical technology, procedures, and standards
of care Provide professional and courteous communication with patients and family Educate patients and family
members in healthy lifestyles and disease management Oversee confidential patient information, customer service, phones, and other administrative functions as needed Apply extensive accounting, administration, and customer service skills in medical office settings Demonstrate ability to remain calm and levelheaded in high pressure situations Perform all duties with positivity, professionalism, and integrity
Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution
of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and
members of company management, acting as a liaison between customers and all staff
members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge
of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading
by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment
of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints
Utilize various technology applications to drive customer service and administrative processes Assist management
team and senior department
members with various other duties as assigned
Customer Service Representative — Duties & Responsibilities Oversee customer service and IT support across a variety
of industries and settings Responsible for 24 hour, 7 days per week help desk management for both clients and
team members Utilize interpersonal skills and advanced IT knowledge in service
of national and international clients Direct
team of IT and customer service professional handling inquiries and escalations in a timely manner Responsible for Level 1, 2, and 3 service across a variety
of highly technical IT matters Document customer service activities, update client accounts, and follow up as needed Build and strengthen professional relationships with clients and partners resulting in loyalty and strong revenue Responsible for departmental budget,
team workflows, and IT inventory management Hire and train employees in customer service and IT management best practices Manage varied IT projects including migrations, infrastructure development, and network administration
Utilize strong abilities and training in Microsoft, Linux, and Apple systems Serve as liaison between multiple departments and senior leadership Encourage high customer retention
by maintaining friendly, supportive contact with existing clients Study internal literature to become an expert on products and services Represent company brand with poise, integrity, and positivity
Import / Export Compliance Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, while executing various operational, support and administrative functions and ensuring both efficient organizational communications and on - going process enhancements Develop and maintain all trade compliance policies and operations procedures, updating regularly according to regulatory enhancements initiated
by the US government and other related agencies Provide continuous assessment
of all execution and resource utilization tasks, while furnishing oversight and guidance regarding process efficiency, delivery and receiving requirements and schedule adherence Perform needs - based and situational assessments
of policies and procedures to improve operational efficiency, manage and reduce costs, promote both staff and client satisfaction, and ensure adherence to related quality control standards
Utilize talent among
team members with focused collaboration and the promotion
of a performance - based work environment that leverages individual talents for group benefit Prepare complex licenses and agreements in support
of all programs, including temporary / permanent export licenses (DSP 5, 6, 61, 73 and 74), foreign employment licenses, technical assistance agreements and amendments, warehouse distribution agreements and other functions Ensure adherence to all Bureau
of Tobacco Firearms and Explosives (BATFE) compliance, including submission
of permits (ATF 2, 3, 5, 6 and 9), USG and foreign transfers / variances, record - keeping requirements, destructive device movement and shipping requirements Address key client, personnel, and management queries and resolve them in an expedited manner, promoting sustained operational growth through business retention and the leveraging
of available resources Oversee critical functions related to technical data transfers and data management, foreign travel and foreign visitor requests Educate, supervise and lead staff in the execution
of all related functions, including the execution
of audits and briefings Maintain a strong working knowledge
of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to position function Act as a liaison between clients, vendors, support staff and other management partners to facilitate information flow
Medical Affairs Liaison — Duties & Responsibilities Provide guidance and leadership with respect to the diagnosis and resolution
of various issues in response to incidents reported
by customers, working efficiently and effectively to implement related solutions and maintain high - quality customer service Administer all quality control functions while interacting professionally with outside contacts, including firm public relations professionals, representatives, client associates and other parties, providing relevant information, materials and support as needed Identify and deconstruct issues
utilizing honed problem resolution techniques, collaborating with other professionals to address uncovered issues and shortfalls while acting as internal clinical and product - related expert Manage and oversee the development and implementation
of critical systems and processes while coordinating support and customer service functions, working effectively to
utilize all available resources and maintaining all relevant information Review proposed modifications to client operating environments, implementing fixes and resolutions to minimize service disruptions on an on - going basis, clearing duplicated and out - dated entries, and performing general account management functions Participate in the administration of various organizations, clinics, associations and other groups, assessing operational strategies regularly Assist in the performance of related analyses and needs - based assessments of product gaps, service requirements and operations - related areas to develop and implement required projects while determining the feasibility and functionality of proposed solutions Collaborate with sales and marketing professionals to drive revenue growth, improve firm visibility, expand product markets and integrate valuable customer feedback into future research and development Utilize talent among team members with effective communication and the promotion of a performance - based work environment Communicate all issues and user feedback to members of departments teams and vendor representatives as needed Create and maintain issue - tracking and resolution databases while auditing all entries for accuracy and completeness Develop and maintain a strong working knowledge of all relevant products, services, industry trends, tools and related information Lead through example with consistent work ethic, attitude, professionalism, and commitment to firm
utilize all available resources and maintaining all relevant information Review proposed modifications to client operating environments, implementing fixes and resolutions to minimize service disruptions on an on - going basis, clearing duplicated and out - dated entries, and performing general account management functions Participate in the administration
of various organizations, clinics, associations and other groups, assessing operational strategies regularly Assist in the performance
of related analyses and needs - based assessments
of product gaps, service requirements and operations - related areas to develop and implement required projects while determining the feasibility and functionality
of proposed solutions Collaborate with sales and marketing professionals to drive revenue growth, improve firm visibility, expand product markets and integrate valuable customer feedback into future research and development
Utilize talent among team members with effective communication and the promotion of a performance - based work environment Communicate all issues and user feedback to members of departments teams and vendor representatives as needed Create and maintain issue - tracking and resolution databases while auditing all entries for accuracy and completeness Develop and maintain a strong working knowledge of all relevant products, services, industry trends, tools and related information Lead through example with consistent work ethic, attitude, professionalism, and commitment to firm
Utilize talent among
team members with effective communication and the promotion
of a performance - based work environment Communicate all issues and user feedback to
members of departments
teams and vendor representatives as needed Create and maintain issue - tracking and resolution databases while auditing all entries for accuracy and completeness Develop and maintain a strong working knowledge
of all relevant products, services, industry trends, tools and related information Lead through example with consistent work ethic, attitude, professionalism, and commitment to firm success
To become a productive contributing
team member who will strive to maintain quality standard design layouts, drawings or details
by utilizing manual or cad drafting skills and experience for successful completion
of projects as directed
by the Architects, Engineers or Project Managers that I hope to work with.
Grain Processing Corporation (Washington, IN) 5/1999 — 4/2001 Electrical and Instrumentation Technician • Maintained process control
of grain processing operations,
by utilizing DCS controller troubleshooting capabilities, modifying function sequence tables, and programming new ladder logic as requested
by production • Tuned process control loops and calibrated instrumentation to maintain reliable loop feedback • Repaired and maintained all temperature, pressure, flow, level instrumentation, HART protocol, and Smart capable devices • Developed predictive and preventative maintenance tasks along with control systems on instrumentation, gas trains, and control valves • Trained and assisted production
team members on proper operation, troubleshooting techniques, and equipment / instrumentation utilization • Updated all piping and instrumentation drawing (PID's) after installation
of new hardware and software