Sentences with phrase «value of customer loyalty»

Not exact matches

The point is that, instead of providing equal value to all of their customers, they're providing incredible value to a specific group of customers, and it's paying off on the loyalty front.

Companies can now drive loyalty, and therefore higher lifetime retention and value, by leveraging convenience with even further granularity of access to products or information or both, giving specific customers specifically what they want every time, in a way that caters to their product preferences (and possibly their belief system).

Instead, try to build loyalty amongst your best customers or bring in new regulars with something of unique value.

When you factor in the expense of trying to reach new customers and the high lifetime value of each individual customer, loyalty needs to be a top priority for every business.

Going through the process of fostering customer loyalty will also add value to the eventual sale of your business.

Customer experiences that invoke shared values are particularly powerful, with 64 % of participants in a study saying that shared values were their primary reason for their loyalty to chosen brand.

In the 4 Es approach, the focus has moved from the exchange of money for a product or service to the value of the relationship and long - term loyalty customers develop with the organization.

These challenges are creating a mandate for CEO's to innovate towards new means of attracting new buyers, retaining existing customers, and maximizing value through customer loyalty.

The company's product portfolio consists of charge and credit card products; expense management products and services; consumer and business travel services; stored value products, including travelers checks and other prepaid products; network services; merchant acquisition and processing, and servicing and settlement, as well as point - of - sale, marketing, and information products and services for merchants; and fee services comprising market and trend analyses and related consulting services, fraud prevention services, and the design of customer loyalty and rewards programs.

Take a listen to the 115th episode of the Social Zoom Factor podcast for a deep dive into this topic and hear case studies about brands that are putting up barriers and brands that are tearing them down and making the decision to be human, own their mistakes and put relationships and long term customer value and loyalty first.

Customer loyalty is an integrated process of perceived and actual value delivered based on your offering and your customers» perception of that offering.

Loyalty: the cumulative value of previous buyer experiences and relationships can translate into strong customer Loyalty: the cumulative value of previous buyer experiences and relationships can translate into strong customer loyaltyloyalty

«This dedication to quality and value has been the key to the success of Andrea Foods as well as the loyalty of its customers who recognize its efforts,» the company says.

company profile Andrea Foods www.andreafoods.com Headquarters: Orange, N.J. Specialty: Italian frozen foods Andrea Foods: «Dedication to quality and value has been the key to the success of Andrea Foods as well as the loyalty of its customers who recognize its efforts.»

Youre probably sick of reading about customer loyalty, the importance of customer lifetime value and how to retain customers for the long haul.

Here at Motor Werks, we value our customers» loyalty, and to show our appreciation, we have created an exclusive rewards program which provides you with a number of special benefits and privileges

A repeat recipient of the prestigious Ford President's Award, every year since 2006, the name Richmond Ford is synonymous with real value and genuine customer loyalty.

Of course, there was one that I couldn't find anywhere, and have now ordered online at a discount, which just reminds me of the double value of a deep selection: not just for making the customer happy & building loyalty, but for getting full value from the salOf course, there was one that I couldn't find anywhere, and have now ordered online at a discount, which just reminds me of the double value of a deep selection: not just for making the customer happy & building loyalty, but for getting full value from the salof the double value of a deep selection: not just for making the customer happy & building loyalty, but for getting full value from the salof a deep selection: not just for making the customer happy & building loyalty, but for getting full value from the sale.

By working to build a quality brand, by considering the perceptions of your audience, you can create that kind of emotional response, loyalty and perceived value in the minds of your potential customers.

We can offer full service payment processing including credit / debit card processing, check authorization services, point - of - sale systems, gift / loyalty / store value cards, online reporting, a full line of wireless and terminal hardware, QuickBooks and accounting integration tools, and round - the - clock customer service support.

For example, says Boone, selling complete treatment solutions with products for pet, home and lawn provides the opportunity to more completely serve customers, enhancing the value of the retailer to the customer and, consequently, loyalty.

Through this kind of data - collection, retailers are able to better understand their customers and what they value, and develop more powerful loyalty programs as a result.

In fact, Kennedy believes data capture is a prerequisite for any loyalty program, since this allows the retailer to tailor its offerings, enhancing the value of the program to customers.

My fear is they'll do this because they think they need to offer a loyalty program for some reason and they'll focus on that instead of trying to maximize value by delighting customers.

«While other loyalty programs take steps to devalue their currency, Best Western Rewards is actively seeking to enhance its customer value proposition,» said Dorothy Dowling, senior vice president of marketing and sales for Best Western International.

«We look at the culture and the value system,» said Sandeep Dube, Delta's vice president of customer engagement and loyalty.

«American Airlines is evolving AAdvantage to continue our tradition of having the best loyalty program in the world by rewarding our most loyal customers with the benefits they value the most,» said Andrew Nocella, American's Chief Marketing Officer.

And lastly, Gary from VFTW had a discussion with Mark Weinstein, Hilton's Senior Vice President & Global Head of Customer Engagement, Loyalty and Partnerships and he confirmed that there is «no plan on the books to devalue or change the value of points across the system» so it looks like we might be in the clear for a while when it comes to Hilton devaluations?

U by Emaar, the unique, customer - focused loyalty programme that brings added value for guests across the breadth of hotels, restaurants and entertainment attractions under the company, has now added Rove Hotels, a joint venture of Meraas and Emaar Properties, and managed by Emaar Hospitality Group, to its portfolio.

I thnk the intent of this program is not to «erode loyalty» but rather to enhance the SkyMiles redemption experience for high value customers.

They are, I believe, trying to weed out folks who are «gaming the system», so to speak, with mileage runs etc. the whole purpose of a travel loyalty program is to enhance the loyalty and exoerience for the high value, high loyalty customer.

«We know our cardmembers value flexibility and choice when it comes to their rewards, so together with Avios, Aer Lingus and Iberia, we are providing more options to help our shared customers make the most of their credit cards,» Lorraine Chow Hansen, head of Ultimate Rewards ® and loyalty solutions at Chase, said in a press release.

Microsoft and Sony both embrace budget releases of their smaller games, look at ways to offer their customers improved value for money to increase brand loyalty and, crucially, get them to spend more on their service as a whole.

Exhibit high visibility, capable of moving business to the «next level», building a strong customer - centric loyalty base, strong brand and value initiatives that will create a unique and compelling destination for consumers.

How about a seasoned, energetic and highly energetic customer services professional who guarantees loyalty of your valued customers?

Capable of driving consumer loyalty, and brand equity in the hospitality industry, seeking a forward - thinking organization where training, overall direction, and customer - focused experience will create a powerful and engaging value proposition.

Tags for this Online Resume: Business Intelligence, Process Improvement, Customer Relationship Management, Digital Channels, Chat, Account Management, Vendor Management, Customer Loyalty, Agile Project Management, SDLC Project Management, Operations, Customer Success, Business Requirements, Global Help Desk, IVR Technology, Customer Experience Trends, Customer Insights, Customer Empathy, Digital & Voice Channels, Customer Facing, Voice of the Customer, Customer Journey Mapping, Program Management, Training, Customer Touch Points, Customer Interactions, Optimization, Wireless Devices & Services, Mobility Management, Telecom Expense Management, Leader, Maximizing Engagement, Interaction Improvements, Complex Issue Tracking and Resolution, Strong Communicator, Enhance Business Value Propositions, Multi Channel Support Strategies, Customer Experience Principles, Continuous Improvement, Closed Feedback Loop, Customer Experience Strategy, Design, & Delivery, Cross Functional Management

Fostered customer loyalty by ensuring that customers fully utilize the value of solutions and services.

INVEST Financial Corporation (Freeport, IL) 5/2005 — 11/2006 Investment Advisor • Managed more than 600 investment accounts valued in excess of $ 16 million • Developed strong, long - term business relationships inspiring client loyalty • Provided stellar customer service resulting in referrals and repeat business • Produced considerable new business through cold calling and networking • Created investment product sales presentations for current and prospective clients

Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw customer service personnel, kitchen staff, and cleaning crews Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed

Resort Manager — Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for multiple hotels and resorts Increased Guest Services scores by 21 % and Guest Loyalty Program enrollment by 138 % Consistently ranked as one of the top 50 sales agents throughout the United States Oversaw human resources, accounting, marketing, special events, and sales efforts Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Set company budgets, maintained profit / loss statements, and ensured overall financial health Performed site inspection tours as well as potential client tours Built and maintained highly profitable corporate accounts Ensured compliance with all applicable health and safety regulations Created employee recognition and development programs building staff dedication, skill sets, and value Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality guest experience Built and strengthened relationships with clients, staff, vendor, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed

Professional Duties & Responsibilities Directed all daily operations, customer service, personnel, and finances for varied restaurants Designed and implemented marketing and sales campaigns resulting in increased business Planned and executed successful community events which enhanced brand awareness Responsible for multimillion dollar inventory, facility, and professional food preparation equipment Recruited, trained, and oversaw assistant managers, hosts, waiters, and kitchen staff Set company budgets, maintained profit / loss statements, and ensured overall financial health Cut operational costs through effective inventory management and employee scheduling Negotiated contracts and agreements with suppliers securing quality products at low prices Ensured compliance with all applicable health and safety regulations Created employee development programs building staff skill sets and value Utilized employee recognition tactics to build morale and company loyalty Crafted an atmosphere of respect, professionalism, and dedication to excellence Developed a loyal client base through excellent customer service and a quality product Ensured staff compliance with corporate food and beverage standards of excellence Built and strengthened relationships with clients, staff, and community leaders Performed administrative duties such as data entry, filing, faxing, and phones as needed