Accomplishments • Overhauled major assemblies of a 12 wheeler diesel
vehicle in a cost effective manner singlehandedly, saving up till $ 20K in terms of part replacement cost • Fine - tuned several diesel engines leading to a 30 % reduction in monthly fuel consumption of the vehicles • Attained 100 % customer satisfaction through demonstration of quick and effective emergency breakdown response and heavy diesel mechanical services
Advance Auto Parts • Louisa, VA 06/2003 — 05/2005 Manager / Customer Service Supervised 8 to 15 people
in satisfying the customers through determining the problems with their
vehicles and repairing them
in a timely and
cost -
effective manner.