Sentences with phrase «view of the customer journey»

Not exact matches

Get comprehensive multichannel views of every customer relationship — plus in - depth explorations of email campaigns, social care, and every brand journey.

Taking an omnichannel approach, we look at a comprehensive view of the purchase journey for your ideal customer group and model the optimal combination of digital touchpoints to increase your marketing efficiency.

Thus begins investigation into more specific opportunities from the customer point of view and more empathy with the buyer journey.

Mapping the buyer experience journey contextually to the realities and complexities of B2B offers organizations the insights and views needed to make informed decisions that shape customer and growth strategies in the modern era.

«inherently linked to the offer by that company of non-public urban transport services, in view of the fact that, in the first place, that company provided an application without which those drivers would not have been led to provide transport services, and the persons who wished to make an urban journey would not have used the services provided by those drivers and, in the second place, that company exercised decisive influence over the conditions under which services were provided by those drivers, inter alia by determining the maximum fare, by collecting that fare from the customer before paying part of it to the non-professional driver of the vehicle, and by exercising a certain control over the quality of the vehicles, the drivers and their conduct, which could, in some circumstances, result in their exclusion» (Uber France, para 21).

It is insightful to view Wolters Kluwer's current CEO speak on having «navigated the journey» and engaging with customers for purposes of product development (http://www.theguardian.com/media-network/media-network-blog/video/2014/mar/18/nancy-mckinstry-wolters-kluwer-digital-transformation).