Selected by supervisor to oversee Catastrophe call center and coach
temporary staff: monitored call
volume, managed
staffing needs, provided direction on workflows and procedures, and delegated call out instructions for affected areas
PROFESSIONAL EXPERIENCE HKA
Staffing, Glenview • IL 2011 — Present Mortgage Loan Processor for Baxter Credit Union Provide knowledgeable and efficient loan processing as a
temporary employee for high
volume Baster Credit Union.