«People
want access to legal advice online and they want that to be offered with complete transparency on cost and scope of service.
Not exact matches
Over the next five years we
want to fundamentally change the face of
legal services and make
access far easier — today's announcement underlines that ambition... We believe that the presence of The Co-operative's trusted brand and values, our UK - wide branch network, first class people and services together with fair and fixed pricing options, will enable customers
to find it much easier
to access expert
legal advice from someone they trust.»
I do
want to give you one example though, which is at the Rise Women's
Legal Centre we've had clients come in with literally suitcases full of documents from over a decade of not having a lawyer and what means is that something that could have been resolved fairly simply at the front end, if they had been able
to access even summary
advice at the beginning, let alone some minimal representation, they might have had their family law issues resolved much earlier.
The opportunity for providing
legal services will not be reduced but actually broadened because technology will open up
access to customers who
want to adopt the blended approach of technology tools and expert
advice.