• Greeted patients as they enter the facility • Took patient information for record purposes • Maintained demographic and insurance information • Verified information by interviewing patients • Reviewed medical history and took vital signs • Educated patients about the facility's policies and medical procedures • Recorded billing information • Managed supplies and equipment • Maintained a safe and clean environment for the patients and the doctors • Liaised with insurance companies • Created and maintained record systems to ensure that patients» information was properly recorded • Manned the telephone exchange, answered telephone calls and provided required information • Registered new patients by assisting them in filling out registration forms and providing them with information on required documents • Prepared examination rooms by ensuring that all equipment and supplied were available and in good working order • Assisted doctors in performing examinations by operating medical equipment and providing them with supplies needed to complete the procedure • Prepared patients for examinations by assisting them in changing into robes and providing them with information on
what to expect during the procedure or examination • Created and maintained effective liaison with insurance companies to verify patients» insurance coverage information • Contacted insurance companies to determine the status of submitted claims and follow up on delayed or unpaid claims • Calculated co-pays and provided patients with information on how much coverage their insurance company will provide to them for each procedure • Created and implemented supplies inventory systems and contacted vendors and suppliers to ensure
timely delivery of equipment and supplies • Provided one on one information of
what to expect from a procedure to patients and their families • Administered medication to patients and ensured that medicine refill requests are
timely filled • Oversaw the cleanliness, maintenance and sterilization of medical equipment after each procedure • Scheduled patients for appointments and performed follow up duties to ensure that all appointment slots are filled • Handled any cancelled appointment slots by allotting them to patients on the facility waiting lists