Russell Smith criticizes the dark side of business
when fake reviewers were exposed.
Not exact matches
There are so many
fake reviews on sites like Goodreads (both 5 and 1 star) that it's hardly a system to be trusted, and even
when only professional
reviewers reviewed books, it was still the opinion of someone I don't know.
Additionally, the Cornell researchers found that
when it comes to hotels,
fake reviewers tended not to talk about the spatial details — such as the floor or bathroom.
The first thing to do
when you receive a negative review is to decipher whether it's an actual customer's legitimate opinion or a false statement by a competitor or
fake, paid
reviewer; the former should be addressed, while the latter ought to be reported.
It can be difficult to spot
fake reviews, and so pay attention to language (real reviews are typically more moderate in praise), research the
reviewer if need be, check how many reviews are available and
when they were posted (too many can be a red flag), and check multiple review sites, not just the lawyer's website.