Sentences with phrase «when talking to a customer»

«When you talk to your customers and become avid fans of feedback, it's amazing what your business can become when you use that information wisely,» Butch says.
When we talked to our customer, we heard very different things from what the media and Hollywood and fashion say about women.
As long as you get this emotion when you talk to customers, you won't burnout.
You are not being cocky when you talk to customers about all the work you have done to please them.
It helps you figure out your strengths and you learn more about who you really are as an individual when you talk to customers.
When he talks to customers, he addresses the basic symptoms, but then he tries to talk more broadly.
It's interesting when we talk to our customers about these services, but they're not clamoring for it.
For example, a salesperson may need to access comparison charts when talking to a customer.
When I talked to customer service I was polite and I think it helped my case; I've heard from numerous people that it doesn't get you anywhere by being rude or impolite and in fact you may end up with less than if you were polite.
When I talk to customers about insurance and we get to liability coverage, I tell them, «I don't just care about your stuff, I care about you.»
I tell people too, sometimes a puppy will simply jump off the page and into their heart, I watch for that kind of «connection» when I talk to my customers.
When talking to customers about their pets» dental health and the product options available to them, retailers should remember that oral care is about more than just preventing bad breath.
Lifestyle brands also offer retailers a unique selling point when talking to customers in their stores.
By this I mean, when I talk to a customer service representative and I would like to keep their information for the record.
When I talk to customers about insurance and we get to liability coverage, I tell them, «I don't just care about your stuff, I care about you.»
when talking to customers about discounts.
«We see this often when we talk to customers and investors, they see us as a great building block in developing the work in the open - source [bitcoin] community for other use cases.»
she also does this with her volunteer experience, showing that she works directly with customers / potential adopters to «sell» them on adopting pets, using the kinds of skills she'd presumably use when talking to customers in her new retail job.
Demonstrate enthusiasm about Woodforest bank products and services when talking to both customers and potential customers.
Additionally, I comprehend the need to be flexible and courteous yet firm and assertive when talking to a customer about pending bills.

Not exact matches

In this hangout, editorial director Ray Hennessey talks with branding and customer experience experts Karen Leland of Sterling Marketing Group and Brad Smith of Sage North America about how to come back when your company's reputation takes a hit.
But as a company grows and after you've hired a marketing team the CEO needs to make sure his or her message is planned, synchronized with other activities in the company and designed to be released when the organization is ready to respond (such as having sales teams ready to talk about the announcement, customer service being ready to handle in - bound questions and certainly for a board to be synchronized).
When deciding to launch a business, it's important not only to talk to potential customers, but to gather all of the industry data you can.
Don't bad - mouth the competition when talking to investors or customers.
Chatbots are the most available use of AI for businesses but when you customer wants to talk to a human, make certain they can.
When show attendees walk up, you can introduce them to your customers, who can talk about their experience with your solution.
Butch Milbrandt was talking to one of their largest winery customers when the subject shifted to the new bottling operations.
When you talk about customer engagement, you should really be more assertive and refer to analytics like conversion rates or open rates.
After talking it over with her we decided to move the tent (we had to, the customer is always right even when they say «This is where I want the tent to go,» we put it up and she changes her mind).
When Fortune talked with him in Austin, Dell was hosting what may be the last employee - customer conference to take place there.
You'll earn your customers» trust when you talk to them in the language they use to talk to each other.
So when they pitch a product to a customer, they don't talk about the details.
When you talk to your employees, articulate what your company stands for and what you hope customers, clients and stakeholders will get from the company.
But when talking to shareholders, Harrison's message is that what's good for CP is also good for its customers.
And it's not enough to hypothesize what your customer experiences when they interact with your brand, you have to talk to them to understand what exactly they experience.
«When you have a good idea, you go out and talk to customers, you don't just build it and hope the world will beat a path to your door.»
When I did Undercover Boss, I went out with a painting crew and talked to the customer, looked at the house, went back to the truck, did up the quote on the tablet, printed it, went back and got it signed by the customer on the spot.
But the airline apparently went one step too far when it talked about introducing a plan that would require customers to actually pay to use the lavatory on the plane.
You need to promote referrals in the newsletter and ask for them when you're talking to customers.
When someone talks to you from the perspective of the customer, you listen.»
When organic «brand ambassadors» start talking about the brand experience online, all a company need do is continue to provide that same level of excellent customer experience to any prospect or existing customer who subsequently materializes.
For example, when a customer walks into a CVS, a message might come on the phone that there is someone available to talk about the customer's diabetes and remind the customer to pick up a prescription for it.
When talking with prospects and customers, you want them to feel as if you're creating a partnership rather than simply selling them your product.
When you're relying on your customer for insight, you're either talking to someone at a level that lacks the authority or understanding of the business, or you're talking with someone who doesn't understand the implementation issues that you address.
Audiences walk away with relevant and actionable ideas: how to develop (or refine) products or services based on feedback from customers or events in the marketplace; how to engage when people are eager to do business; how to make speed and agility a competitive weapon; how to get the media talking about you; and much more.
It's disheartening to me when I talk to senior level marketers who focus so much on getting more people to the website, when they have customers right in front of them that need to hear stories on how to make their lives or careers better.
And when you do so, customers are COMPELLED to talk about you.
His fourth book, «Small Town Rules: How Small Business and Big Brands can Profit in a Connected Economy» shows how when every customer can talk to every other customer, it's like living in a small town: Your reputation is everything!
When speaking with customer support, the person on the other end of the line didn't quite seem to know what I was talking about, and since there isn't a media phone number listed on the website, I can't seem to verify this refund.
«One of the things that works on our menu is when you can talk about both premium and value, because they're two different customers who are interested in those products and so I think, for us, there's always going to be an element of talking to different customers with different needs,» Kempczinski said in an interview.
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