There are fewer places for critics to write
where real criticism is called for and there's, more and more, a kind of unquestioned assumption of collusion between all these various media.
And
where Gladwell drew
criticism for being a dilettante, RanadivĂ© — the founder and CEO of
real - time software company TIBCO — has been working in this field for some time, both in his day job and as an author (it's his third book on the subject).