One of the first questions to be answered is
whether law firm performance indeed drops off after an early honeymoon period.
Not exact matches
To ensure the punishment fits the crime,
law firms can develop a formal process to diagnose the under -
performance of lawyers and pinpoint
whether the low numbers result from behavioral or structural causes.
But assessing
whether those expectations have been met to the client's satisfaction also requires asking for client feedback,
whether by telephone after the matter is concluded, by sending an online survey, or otherwise seeking regular input from clients about
law firm performance.
The question now is
whether Angel, who retired from
law firm management in early 2008, can pull off a repeat
performance.