With a successful Steam Greenlight and Kickstarter and several dozen lets plays of our Demo and a lot of positive feedback we feel a bit of the stress to make a whole flawless experience relieved as we know we got so many great people supporting us.
No product, service or customer service team is flawless, and the Digital Age has made it easy for anyone with Internet access to complain about a negative purchase or experience that isn't necessarily representative of your business as a whole.