Sentences with phrase «wide email management system»

In that capacity he managed the IT team that developed and implemented transformational changes at Microsoft, including a 100 % paperless electronic billing system for outside counsel, a department - wide matter management system, a corporate wide email management system beta, and an inaugural preferred provider network.

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Tags for this Online Resume: Troubleshooting, Management, Networking, Infrastructure, Ubuntu, VMWare, Wide Area Network, Cisco, Connectivity, Email, BlueCoat, Palo Alto, Windows 7, 2008 r2, WSUS, Systems, Security, Symantec, SCOM, Wireshark

Professional Experience Broadcasting Board of Governors (Washington, DC) 09/2009 — 11/2011 IT Specialist (07/2010 — 11/2011) • Maintained TrackIt Help Desk Management System records keeping senior leadership informed of critical situations • Provided front line phone support for computer software and hardware end users • Assisted in the relocation of all types of end user computer equipment as directed • Installed hardware, peripheral components, and software on user desktop computers • Configured desktops for users including capturing network printers and configuring email clients • Troubleshot a wide variety of personal computer software and hardware issues in a timely and effective manner • Configured client email on agency Blackberry and iPhones • Ensured prompt, efficient and satisfactory response to all clients • Utilized proficiencies in 3 languages to communicate with clients of diverse, multicultural backgrounds