Sentences with phrase «with call center supervisors»

Conducted agent quality call monitoring to provide constructive feedback and collaborate with call center supervisors to develop a personalized agent solution.

Not exact matches

For more information on any of these services, call the Service Response Center at [phone], ext. 41111 and ask to speak with one of our Food and Nutrition Services supervisors.

Highly qualified and skilled management professional with excellent communication skills willing to work on the position of call center supervisor in an organization where I will gent an opportunity to utilize my knowledge

Common duties seen on a Call Center Operator resume sample are dealing with inquiries and complaints, solving technical problems, providing information, reporting to supervisors, and maintaining databases.

Supervised the call center floor and took any calls from customers who wanted to speak to a supervisor or assisted employees with any questions they had.

Position Description A call center supervisor spends time on the call floor with agents and is available to agents for assistance at all times.

Business Development Center Manager (Automotive) Serpentini Chevrolet - Tallmadge, OH Currently seeking a Customer Care supervisor with Call Center management / sales experience to fill a team leader...

Call Center supervisor with expertise providing customer support in high call volume environmeCall Center supervisor with expertise providing customer support in high call volume environmecall volume environments.

I have trained and developed call center agents and supervisors to provide a quality customer service experience with a commitment in providing a positive representation of the companies that I have served.

Seeking an Environmental Scientist position that will use my experience as a call center supervisor and trainer / coach with excellent analytical and problem solving skills.

Experienced training specialist, coach, sales supervisor and manager with over 8 years call center experience seeks to acquire a full time, permanent position in a management or training specialist capacity with a growing and progressive company.

I am a seasoned voice communications specialist, call center supervisor and operations manager with over 25 years of administrative and management experience and a record of key accomplishments in Customer Service, Documentation / Training, PBX / VM Programming, Problem Resolution, Project Management, Technical Procedures, and Vendor Relations.

Seasoned voice communications specialist, call center supervisor and operations manager with over 25 years of administrative and management experience and a record of key accomplishments in many areas.

Professional Experience ABC Debt Relief (City, ST) 12/2006 — 11/2011 Client Service Manager • Responsible for overseeing daily operations of a 35 Account Manager call center ensuring effective operations • Recruit and train new sales and customer service employees in industry best practices and company policies • Strictly enforce compliance with all applicable laws, industry regulations, and corporate protocols • Provide exceptional customer service and professional guidance in the area of debt management, credit, and bankruptcy • Maintain detailed monthly reports for management concerning budgets, monthly projections, and quarterly goals • Responsible for performance appraisals, deficiency warnings, and conflict resolution for employees • Review and manage all BBB and Attorney General complaints determining appropriate next steps • Monitor department productivity with inbound and outbound calls providing feedback to team leads and supervisors • Author and lead presentations at meetings for clients, employees, and senior management • Train team leads and supervisors in laws governing credit reporting and debt settlement such as (FDCPA) Fair Debt Collections Practices Act and the (FCRA) Fair Credit Reporting Act and (FTC) Federal Trade Commission regulations • Set and strictly enforce budget for the payroll of both salaried and hourly employees • Responsible for final approvals for payment refunds issued to the client • Assist with Debt Tracker and the Debt Manager and negotiate with creditors to reduce client