Having served at big brands like WALMART and CITIZEN»S BANK in similar capacity has given me a lot of exposure and equipped me with strong customer service skills while also rendering me worthy of dealing
with irate customers in a highly professional and courteous manner and resolving their issues promptly and effectively in a calm manner.
Not exact matches
Instruct your staff to be extra-vigilant
in making sure that
customers retrieve their cards; otherwise, you may wind up
with a stack of them at the end of the day, and some
irate consumers to boot.
No matter what business you're
in, chances are you will find yourself faced
with an
irate or dissatisfied
customer.
If you or another higher - up at the company gets frustrated
with an
irate client and expresses his dedication to
customer service
in the form of a left hook during business hours, this kind of insurance can help defray the cost of legal advice and damages.
If you're applying for a
customer service management position, for example, you should be sure to commiserate
with the interviewer the difficulties
in addressing
irate customers and talk about ways you've deescalated situations
in the past.
«Our
customers were generally really
irate by the time they get up to the register because what they need was inevitably locked
in a back room, and they had to wait an eternity for someone
with a key to get it for them,» she says.
Skills Requirement: The candidate who is interested
in applying for the job needs to have certain skills that make him or her eligible for the job, the skills that re required include good oral and written communication skills, ability to deal
with difficult and
irate customers, patience, should be a good listener, should be able to resolve the
customers queries, sound knowledge of the companies policies and procedures, good knowledge of various insurance products being sold, good computer skills, good typing speed and hard working.
They are also saddled
with the task of calming and addressing
irate customers in order to maintain company clientele.
If you are
in customer service, you can understand the fulfillment that comes
with helping a
customer successfully - and you will know the frustration that comes
with seeing an
irate, dissatisfied
customer walking away or slamming the phone down on you.
Excellent
customer service skills
with an ability to handle the most
irate customers and solve their grievance
in minimum time possible
• Track record of initiating contact
with prospective
customers and converting them into business - providing patrons • Well - versed
in following sales initiatives, aimed at achieving selling targets • Exceptional public relation skills, targeted at ensuring excellence
in customer service provision • Able to handle tight deadlines and work back - to - back shifts during peak hours • Special talent for demonstrating store products,
with the aim of selling to
customers what they need • Particularly effective
in inventory control procedures, order processing and shelves stocking,
in sync
with store procedures and protocols • Skilled
in handling adverse situations involving
irate customers by providing solutions to ensure
customer retention • Excellent communication and interpersonal skills, targeted at working harmoniously alongside peers, supervisors and clients • Hands - on experience
in leading store and product promotion activities,
in accordance to popular marketing and promotional directives • Able to work well under stressful situations brought on by
customer pressure or tight deadlines • Functional ability to employ persuasive skills, aimed at focusing
customers» interest
in new products and upgrades • Expert
in handling merchandising activities, organizing store displays and working alongside marketing personnel to edict a positive image of the store
MAJOR ACHIEVEMENTS • Managed a particularly
irate customer by offering free meal coupons and placating him
with calm and tact • Promoted to Assistant Manager position shortly after joining work owing to excellence
in customer service provision
My personnel management skills will also come
in handy
in dealing
with irate customers as well as colleagues.
PROFESSIONAL SKILLS • Highly skilled
in assisting
customers both over the phone and
in - person • Profound ability to handle
irate customers and resolve problems effectively • Able to work
with a diverse and multicultural
customers • Hands - on experience
in upselling products and services • Demonstrated ability to provide relevant information to
customers regarding current packages and possible up - gradations
They need to be able to work efficiently
in a fast paced and hectic environment and deal
with irate customers more often than not.
• Convinces
customers to use the company's products and services by providing them
with detailed information on features and benefits • A natural problem - solver who successfully convince
irate customers over the telephone, placing special focus on ensuring repeat business • Excellent communicator, makes a high volume of outbound calls
in a day aiming to meet company and self - targets
Functional ability to handle
irate customers with tact and
in accordance to restaurant policies.