Sentences with phrase «with timely resolution»

Answer detailed technical, informational and professional questions, and provide callers with timely resolution for reported incidents and follow up on open tickets and escalate to appropriate response groups.
Optimal development occurs with the timely resolution of early trauma and the resulting secure attachment between parents and children.

Not exact matches

C3 Mobile also works in tandem with AmeriPride's new customer portal so that when a customer communicates an issue or need, the system immediately alerts the appropriate manager, ensuring a timely response and resolution.
But higher resolution Planet images provided Kääb with valuable, timely clues.
After enrolling in our debt resolution program, we will assist you in setting up a savings account with a licensed, third - party payment processor who will hold your savings funds and distribute all negotiated payments to your creditors in a timely manner.
• engaging with plaintiffs in the various lawsuits against the Company to seek timely resolutions.
The following is a summary of Metro's service commitment to provide fair consideration and timely resolution of the escalation process for Fannie Mae loans (in accordance with Fannie Mae guidelines):
Mediation can often save time and money by leading to a timely resolution and avoiding the costs associated with litigation.
From the International Institute for Conflict Prevention & Resolution, this series of podcasts — more than 40 episodes as of this writing — focuses on timely and practical topics in dispute resolution, with an emphasis on cross-border commercial Resolution, this series of podcasts — more than 40 episodes as of this writing — focuses on timely and practical topics in dispute resolution, with an emphasis on cross-border commercial resolution, with an emphasis on cross-border commercial conflicts.
These relationships provide us with ready access to government perspectives and often facilitate efficient and timely resolution of problems, whether in the context of a licensure survey, business transaction, litigation, or pending legislation.
Daun prides herself in developing a rapport with clients, while providing a complete understanding of each case and the effective, timely resolution of disputes.
Others with IBAs and land claim agreements may wish to review the dispute resolution processes in their agreements to determine if those processes need to be made more effective and timely.
When retained, our mediators will work with the parties to achieve a timely and cost effective resolution to the dispute.
It is the type of case that can be fairly resolved «in line with the goal of proportionate, cost - effective and timely dispute resolution»: Hryniak v. Mauldin, 2014 SCC 7 (CanLII), [2014] 1 S.C.R. 87, at para. 67.
¥ Vast experience with various financial and debt collection procedures ¥ Strong knowledge of state and federal debt collection laws and regulations ¥ Ability to deal with staffing issues in a timely manner ¥ Solid understanding of MS Word Excel and related software applications ¥ Ability to make sound decisions in fast - paced environments ¥ Ability to monitor collection calls to ensure adherence to industry guidelines ¥ Excellent conflict resolution and organizational skills
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Meet customer requirements through first contact resolution Confirm customer understanding of the solution and provide additional customer education as needed Prepare complete and accurate work and update customer file Communicate effectively with individuals / teams in the program to ensure high quality and timely expedition of customer requests Effectively transfer misdirected customer requests to an appropriate party Contribute ideas on ways to resolve problems to better serve the customer and / or improve productivity Participate in activities designed to improve customer satisfaction and business performance Occasionally use decision - support tools to answer questions Solve problems that are sometimes unstructured and that may require reliance on conceptual thinking Offer solutions to issues that are often non - standard / non-routine and require some clarification Maintain broad knowledge of OnStar products and services Warehouse Assiciate.
Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints / concerns with a sense of urgency to see to their resolution.
Followed up with support staff ensuring timely resolution and customer satisfaction levels were maintained.
They also monitor and coordinate their operations to ensure timely resolution of cases and compliance with set standards for complaint / case handling.
Proactively worked with supervisors and followed up for timely work around / resolutions of work stoppages.
Ensured the timely resolution of payroll issues and inquiries with staffing coordinators and external employees.
Job Responsibilities As a Banking Customer Service Rep with Fifth Third Bank, you will develop rapport with the customer base, greet them by name, be responsive and timely with correspondence and problem resolutions, process credit card applications and display a caring attitude.
Developed and maintains cooperative and effective working relationships with all external and internal customers to ensure timely payment of invoices and resolution of customer queries.
Please apply directly to this positing Responsibilities • Provide level 1st & 2nd level technical assistance in analyzing, diagnosing, replicating and troubleshooting customers reported issues to resolution on Microsoft Windows 7 OS • Manage assigned support incidents and maintain up - to - date status in the Numara Ticketing Systems Console - Escalate unresolved issues that require more in - depth knowledge to engineering in a timely manner • Teach new employees on basic computer, Wi - Fi, and cell phone features & functionality • Create reproducible test cases, when necessary, for customer reported issues - Report and submit product defects in the bug tracking system - Create new knowledgebase articles and keep them up - to - date - Provide after business hour support on a rotation basis • Image and configure new PC equipment for deployment (MS MDT, SCCM, Numara) • Keep Technical Support equipment organized and readily available for deployment • Deploy hardware and software to employees Qualifications • Bachelor's degree in Computer Science or related field of studies • Comfortable teaching large groups • Knowledge of Dell Laptops and repair • Strong analytical, troubleshooting, and problem solving skills • Extensive Windows 7 knowledge • Databases, preferably, SQL Server • Read and understand log and config files • Support, QA, training or field experience with enterprise software, preferably monitoring and / or performance suites, or system administration experience • Experience creating documentation, procedures, and knowledge base entries • Excellent written and verbal communication skills required • Excellent customer service skills required Please apply directly to this positing.
Partnered with appropriate departments managers, regarding guest concerns, following up to assure timely resolution
Specialize in ensuring timely problem resolution, informing guests of available services and making arrangements in advance for guests with special needs.
Updates and maintains customer database with accurate customer information and timely data entry * Upsells services to existing customers based on customer needs * Provides resolution and timely...
Collaborate with Wintel, Network and Application teams from within [company name] and clients to accomplish timely resolution of issues and implementation of new systems
Documented customer issues in timely manner by creating a ticket with the details of client concerns end result resolution of the problem.
• Collaborate with teams across Microsoft to ensure timely resolution of customer issues.
Augusta, GA Assisted the owner of the company with daily tasks Performed administrative duties: answering phones, filing and setting appointments Composed e-mail correspondence and other company documents Processed and maintained client data in company software Provided exemplary customer service and timely resolution to client issues
Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.
Fixed and verified problem resolution in a timely manner, by monitoring and trouble shooting of hardware related problems including contacting and working with [company name] Customer Engineers
Assist U.S. Park Rangers and Park Services with accurate and timely resolutions for specific issues and / or matters concerning federal government property or public involvement.
As a dedicated executive consultant, I have much to offer to Hill International Inc in terms of ability to serve as a thought partner in strategy development work, and structuring identified and unidentified issues for resolution, researching and summarizing information, and working with key stakeholders to provide support to the management in making sound and timely decisions.
Data Entry Clerk 8/1/2001 — 2/1/2002 Ryder — Linden, NJ Compiled, sorted, and verified accuracy of driver trip sheets before entering into system; located and corrected trip sheet errors and communicated with field staff, supervisor, and management to facilitate timely resolution of discrepancies.
Engage and track Priority 1 issues, with responsibility for the timely documentation, resolution and closure of trouble tickets.
Developed rapport with the customer base, greet them by name, be responsive and timely with correspondence and problem resolutions, processed credit card applications and displayed a caring attitude
Oversaw file inventory that ensured timely resolution of cases, and managed files in compliance with state regulations.
Provide new hire orientation and accurately identify compensation issues regarding promotions and merit increases, and partner with HR Managers to provide a timely resolution.
Executive Management Duties & Responsibilities Provide effective solutions to complex issues such as cost budgeting, pricing strategies, vendor negotiations, revenue projections, purchasing and sales negotiations, business development tactics and industry competition Identify and develop talent among team members with targeted recruitment, focused training efforts and the promotion of a performance - based work environment that leverages individual talents for group benefit Utilize needs - and situation - based assessments to manage costs and capital outlays and determine potential ROI Participate heavily in all marketing, branding, public relations and communications activities Develop leadership team and support staff to aid in efficient business operations, sales and marketing functions, and client service execution, delegating important tasks and assignments while monitoring for effective resolution Lead through example with consistent work ethic, attitude, and professionalism, while performing sales presentations, overseeing market operation and business development, creating new revenue channels and managing key vendor and client relationships Collaborate in all phases of strategic planning with senior - level management, while furnishing oversight and guidance regarding effective acquisition strategies, pricing, market trends, and operational structures Assess and expand key markets and potential business ventures while ensuring operational efficiency and solid execution of corporate mission Create and implement marketing and sales strategies while tracking progress versus established internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of the products, services and respective marketplace, including pricing and regulatory trends, competitor strategies, general economic conditions and other business metrics Act as a liaison between staff, clients, and other management members to resolve issues in a timely manner
Information Technology (IT) Director — Duties & Responsibilities Manage IT department, customer service technicians, client / staff training, and a multimillion dollar budget Set and strictly adhere to departmental budgets and timelines ensuring timely and cost effective operations Responsible for 150 servers in a VM / SAN environment, Cisco network, and MAN connection between offices Maintain 4 9's uptime on all IT services and attain 100 % SLA compliance with clarification of SOW terms Successfully manage multiple building moves and build outs with zero IT downtime Oversee PBX to Cisco Unified Communications change, VMWare / SAN implementation, and hosting of 20 ASP clients Create and implement complete helpdesk department and remote resolution of client issues Negotiate and administer contracts and partnerships with vendors, service providers, and other parties Configure, troubleshoot, and support 300 + corporate workstations ensuring efficient, effective, and secure operations Oversee remote network access, VPN support, and phone support for remote executives Install, configure, troubleshoot, and support multiple Windows and SQL servers Design and implement enterprise disaster recovery systems, processes, and policies Plan and develop of LAN / WAN hardware and software requirements, updates, and related equipment Facilitate customer contracts / billing, technical support, and end - user training Train large staffs ensuring they understand the brand and adhere to corporate policies and procedures Collaborate with department managers to identify and address security concerns through IT Security policies Author reports concerning IT department operations, suggested hardware / software updates, and other pertinent data Perform all duties with positivity, professionalism, and integrity Consistently recognized and promoted for excellence in team leadership, customer service, and technical skills
MedImpact Healthcare Systems, Inc. (San Diego, CA) 2004 — 2007 Client Services Specialist • Directed customer service team ensuring timely and professional issue resolution • Oversaw company's compliance with applicable healthcare law including HIPPA • Analyzed business processes and made recommendations to increase efficiency • Generated new client accounts resulting in significant income for company
Media Production Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, coordinating news and series production operations and communicating critical and sensitive information with various anchors, producers, reporters, editors, and other relevant parties Oversee the execution of all administrative duties, including personnel coordination, story / VO / intro drafting, live shot review, information analytics / research, and various production planning and logistical concerns Collaborate in all phases of strategic planning with other members of production crew, including topic and information utilization, dissemination strategies, viewer projections, and other relevant metrics Act as a liaison between personnel, vendors, department / unit heads, and other management partners to facilitate information flow, ensure critical and timely communications, and drive operational efficiency Research, develop, and market story ideas to senior production management, providing relevant oversight and administration to all writing, editing, and production tasks, including live - shot management and cut - in production Maintain a strong working knowledge of the all services, equipment, technologies, and other relevant information, including media trends, viewer ratings, story and series development, and general news - related conditions Perform needs - based and situational assessments of policies, protocols, and procedures to improve operational efficiency, manage and optimize program viewership, and best support personnel across production team Facilitate the organization of subject interviews, production shoots, and story development to synthesize all news and series into accurate and effective production successes Identify and utilize talent among team members with the promotion of a performance - based work environment that leverages individual talents for production benefit Provide continuous assessment of production implementation methods, while furnishing oversight and guidance regarding personnel utilization, informational flow, and series organization Manage sensitive news documents, audio / video files and recordings, and information log data in a secure, organized, and professional manner Address key queries and resolve them in an expedited manner, promoting sustained operational efficiency and production success through the supervision of critical and timely problem resolution tasks
Event Planning and Entertainment Management — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing event administration functions, overseeing client management operations and ensuring both efficient organizational communications and processes Collaborate in all phases of strategic planning with other members of management team and third - party vendors, including resource management, logistics, contract negotiations, marketing and public relations, issue resolution and client services Demonstrate leadership with respect to event direction, artist and talent development, and strategic marketing campaigns Provide continuous assessment of key considerations, potential issues, and resources utilization, while furnishing oversight and guidance regarding effective policies and procedures, process management and participation trends Perform needs - based and situational assessments of policies and procedures, utilizing several tools, to evaluate event effectiveness, improve operational efficiency, manage and reduce costs, and promote both employee and client satisfaction Identify and utilize talent among team members with focused training efforts, targeted professional recruitment, and the promotion of a performance - based work environment that leverages individual talents for group benefit Develop and supervise support staff to aid in effective marketing, relations, administration, and event operations, delegating important tasks and assignments while providing timely follow - up to ensure task completion Promote the effective execution of all administrative and financial aspects of event and client management, while analyzing and presenting important information to executive staff, client representatives, stakeholders, and other relevant parties Address key client and management queries and resolve them in an expedited manner, promoting sustained client growth through retention, word - of - mouth marketing and the attainment of talent engagements Create and implement client marketing and operational strategies while tracking performance versus internal and external benchmarks, focusing on both revenue generation as well as cost control Maintain a strong working knowledge of related products, services, techniques and relevant tools
Customer Service and Administration Duties & Responsibilities Interact with customers in a professional manner to improve the client experience, resolving queries and issues in a timely and professional fashion while making all customer needs the top priority Implement quality assurance processes to ensure administrative accuracy and promote operational efficiency Assist in the execution of needs - based client assessment to facilitate successful product / service utilization Collaborate and communicate effectively with all departments and members of company management, acting as a liaison between customers and all staff members as well as representing institutions within the community Generate referrals and consistent repeat business through effective service and timely follow - up Meet and exceed marketing and sales strategies while tracking progress versus established benchmarks Maintain a strong working knowledge of company products and services, respective marketplace, competitor strategies, industry regulations, and other pertinent information, applying all knowledge to related job functions Provide relevant guidance / leadership to new staff training efforts and coaching, consistently leading by example Oversee critical document control and management, maintaining all files in an organized manner Perform continuous assessment of client service operations while furnishing oversight and guidance regarding effective customer service and issue resolution techniques Adhere consistently to all established policies, guidelines, procedures, related laws, and other related constraints Utilize various technology applications to drive customer service and administrative processes Assist management team and senior department members with various other duties as assigned
The Vitamin Shoppe Customer Care Call Center (City, NJ) 10 / 2003 — 6/2007 Technical Product Information Agent / Customer Care Associate • Oversaw all product inquiries and ensured accurate, coordinated corporate responses • Trained, managed, and supported Customer Care team and Retail Communications group • Researched and implemented product information changes with developers and vendors • Provided timely resolutions for client health complaints and product defects • Tracked late or lost shipments and corresponded with mail carriers to remedy errors • Processed returns, freight claims, and other transactions in an accurate manner • Served as liaison with vendors, retail stores, customers, and Better Business Bureau • Performed all duties in a professional, positive, and timely manner
Property Management — Duties & Responsibilities Coordinate regular maintenance and repairs as well as emergency resolution through the efficient management of maintenance team and general / sub-contractors, also participating in restoration and renovation projects to ensure timely completion within designated budgets Develop annual property budget and monitor with monthly variance reports, preparing financial statements and various regular and ad - hoc reports on property status, including occupancy rates and lease expirations Provide relevant oversight and administration to tenant build - outs, utility service termination and transfer, supply purchasing, and building consolidation processes Support firm management to aid in effective customer service, maintenance, and general property operations, delegating important tasks and assignments while overseeing all critical management aspects Organize, manage, and execute all aspects of the lease process, facilitating the ease of operational aspects as well as price / term negotiations, rental agreement reviews, rent collection, impounds, and tenant eviction as necessary Generate increased revenue through tenant referrals as well as consistent lease renewals through effective service and timely issue resolution Identify and develop talent among hired staff and property personnel, utilizing focused training efforts within a performance - based work environment designed to utilize the critical strengths of assistants, supervisors, and techs Provide continuous assessment of property usage and needs, while furnishing oversight and guidance regarding effective preventative maintenance programs, renovation considerations, and cost reduction / control measures Maintain a strong working knowledge of the leasing property, respective marketplace, and general economic trends Act as a liaison between clients, vendors, sales personnel, support staff, and senior management to facilitate information flow and drive operational efficiency
Passports and Consular Officer — Customer Service Duties & Responsibilities Deliver on - site support to all departments and coordinate all daily business efforts through effective collaboration and communication with team members while providing and ensuring a high - quality customer service experience Track, file, and view important documents, applications, information and records on a daily basis, organizing and maintaining sensitive files in an efficient and organized manner Develop and employ a working knowledge of related procedures, regulations and legal applications with respect to the administration of organizational services Act as a liaison between all interested parties to ensure effective information flow, exceptional customer service, efficient operations administration and timely issue resolution Prepare various materials as well as manage all data and information with the utilization of various software applications, including word processing, database and spreadsheet programs Collaborate in the execution of various operational aspects, including statistics management, information exports and backups, and regular records updates Support various reception functions, including acting as first point of contact to guests as well as ensuring the placement of accurate and up - to - date information related to services and fees throughout reception area Address and resolve client queries and issues in a timely manner, researching all topics thoroughly for complete solutions Provide translation and interpretation services as needed to on - site and Australia - based staff in relation to complex consular matters, including official meetings and functions Maintain security of and access to sensitive information, systems and other data Provide phone coverage as needed as well as manage various forms of critical correspondence Assist mid - and senior - level management with various other duties as assigned to facilitate efficient administrative and business operations
Business Analyst — Duties & Responsibilities Lead through example with consistent work ethic, attitude, and professionalism, performing critical operational, support and administrative analysis functions while ensuring efficient organizational communications and on - going process enhancements Collaborate in all phases of strategic planning with other members of management team, including document and inventory control, data management strategies, sales support, customer relations, issue resolution and industry competition Provide continuous assessment of critical business processes, while furnishing oversight and guidance regarding efficiency and performance optimization considerations Perform needs - based and situational assessments of policies and procedures to improve operational effectiveness, manage and reduce costs, promote both employee and client satisfaction, and ensure adherence to related quality control and profitability standards Utilize talent among team members with focused collaboration and the promotion of a performance - based work environment that leverages individual talents for group benefit Employ support staff to aid in effective administrative operations, report management, scheduling and other relevant functions, delegating important tasks and assignments while providing timely follow - up to ensure task completion Support the effective execution of all financial aspects of business management, while analyzing, synthesizing and presenting important information to executive staff, stakeholders and other relevant parties Address key client, personnel and management queries and resolve them in an expedited manner, promoting sustained operational growth through staff communication and the leveraging of available resources Create and implement performance and efficiency benchmarks while tracking progress versus established industry metrics Maintain a strong working knowledge of products, services, techniques and relevant tools, while committing to continued advanced technical education with respect to complex concepts and studies as related to job Act as a liaison between clients, vendors, support staff, and other management partners to facilitate information flow and drive efficiency
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