Sentences with phrase «within customer support center»

Not exact matches

For example, in the future, customer service agents using software from call - center company Genesys may be able to initiate support or telemarketing conversations by simply clicking on contact information within a customer's record.

In this example we are using a car - racing narrative within a customer support call center.

The OverDrive integration will allow for the checkout of ebooks from within Millennium or Sierra without jumping to the OverDrive interface; the June rollout of Decision Center, the company's new data - driven collection management tool that will compete with collectionHQ's product; a wave of hiring backed by the new investors, which has already increased the staff by 20 so far this year and will add another 40 by the end of the year (mostly in development and support), according to Massana, pushing the company past 400 employees; the creation of five «library relations managers» who serve as customer advocates at III; the complete integration of SkyRiver Technology Solutions into III along with the termination of SkyRiver's suit against OCLC on March 4.

Our «Secure Email Support» from within Online Banking provides a protected way to email your account - related inquiries directly to our Customer Support Service Center.

Role Overview & Purpose: The Patient Services Representative works to support the mission and vision of Neighborhood Healthcare by providing excellent patient - centered customer service within a dynamic team environment.

Role Overview & Purpose: The Patient Services Representative works to support the mission and vision of Neighborhood Healthcare by providing excellent patient - centered customer service within a...

My background includes serving as a Fiber Customer Support Analyst within call - center environments.

Looking for Inbound Customer Care or Technical Support Helpdesk within a call center working 2nd or 3rd shift hours full - time.

Optimizing Customer Relations: Improved customer experience by developing and managing a 24 FTE Level 2 Help - Desk Support Center witCustomer Relations: Improved customer experience by developing and managing a 24 FTE Level 2 Help - Desk Support Center witcustomer experience by developing and managing a 24 FTE Level 2 Help - Desk Support Center within D...

Proven abilities in planning, development and implementation of myriad functions within call centers and customer support organizations.

Developed an overall IT Strategy that lined up with business goals as outlined and approved by Senior Management Partnered with Department Supervisors to support their technology needs Managed all aspects of Information Technology systems Managed all IT employees Responsible for delivering customer satisfaction from the IT department Project Manager of all Information Technology related projects Managed and coordinated all IT Vendors Coordinated all clinic setups and relocation of all computer, telephony and network infrastructure Reviewed and approved all IT expenditures Recommendation for technology solutions by assessing needs and providing justification for equipment and service purchase and updates Created and maintained IT Policies and Procedures Maintained working knowledge of all applicable policies and procedures Created and presented to executive staff future network upgrades including MPLS, VOIP, and centralized data solution within an offsite data center.

Verizon Wireless / Alltel Communications (Virginia Beach, VA) 2/1999 — 10/2000 Technical Support Representative • Provided customers with technical support for mobile phone and accessories • Utilized effective communication and customer service skills to provide quality service • Recognized as a top 10 % performer within the call center • Promoted for excellence in service, reliability, and dedication to companSupport Representative • Provided customers with technical support for mobile phone and accessories • Utilized effective communication and customer service skills to provide quality service • Recognized as a top 10 % performer within the call center • Promoted for excellence in service, reliability, and dedication to compansupport for mobile phone and accessories • Utilized effective communication and customer service skills to provide quality service • Recognized as a top 10 % performer within the call center • Promoted for excellence in service, reliability, and dedication to company goals