The millions of dollars we spend on public legal education produces correspondingly valuable resources,
without a doubt, but those resources can not equip litigants to comfortably and competently manage the system — especially those unable to devote themselves to the full - time study of legal processes, those whose first
language is not English or French, or those with cognitive or functional
impairments — and, as a result, whenever we talk about litigants
without counsel, the conversation inevitably veers toward the delays, costs and other inconveniences such litigants impose on court and counsel.