The study of 94 call - center
workers at a large bank in China found that customer mistreatment (e.g., customers who yelled, argued, swore, etc.) put the employees in a bad mood after work.
The New York Fed employs far more
workers than any other Federal Reserve
Bank — some 3,500
at our headquarters in Manhattan and our operations center in East Rutherford, New Jersey — and thus has a
large stake in the economic and social well - being of the metropolitan area.