Sentences with phrase «working in a call center environment»

MUST: Must have 1 solid years of medical office experience Must be comfortable working in a call center environment Must have strong medical terminology...
To ensure clients» information is secured to the highest degree, trainees are required to work in a call center environment that is highly secured.
Managed a team of financial planning employees (5 - 25); planned, assigned, and directed work in a call center environment.
Works in a call center environment directing calls to appropriate departments, responding to customer issues, preparing mail - merge form letters, providing administrative support, and working on special projects.
Must have good navigation skills and experience working in a call center environment.
Will work in a call center environment serving as a first point of contact for prospective students, receiving incoming calls, coordinating various conferencing services, and maintaining accurate database records.
Will work in a call center environment receiving inbound calls, responding to product and service inquiries, processing payments, and up - selling customers.
Will work in a call center environment working directly with patients and providers, facilitating the claims process, and ensuring accurate and prompt payment of claims.
Will work in a call center environment diagnosing and troubleshooting customer issues, gathering customer information, responding to customer requests, and documenting research.
Works in a call center environment handling inbound / outbound calls, processing customer orders, escalating queries and complaints, and responding to customer requests.
As a Customer Care Assistant working in a call center environment, you will be working to support customers.
Works in a call center environment reading source documents, locating and correcting data entry errors, comparing data with source documents, and maintaining logs of activities.
Works in a call center environment handling incoming calls, resolving customer service issues, answering customer requests, and locating and interpreting complex information.
Works in a call center environment handling inbound calls, fielding customer technical support questions, and providing troubleshooting assistance.
COVER LETTER: To whom it concerns, I have over 17 years of experience working in a call center environment and interacting with customers.
• A position in a Customer Relations, utilizing skills developed from working in a Call Center environment

Not exact matches

While working in an industry not known for positive work cultures (call centers), Paul and his brothers focused on creating an environment in which people loved what they did every day, and lived by a set of core values that everyone respected.
Union officials and CSEA members who work in the state's youth detention facilities had been working with the agency to move from a correction model to a so - called «sanctuary model» which centers on reducing or eliminating restraints and creating a more therapeutic environment focused on staff building relationships with residents.
In the study, which included a series of laboratory experiments, field surveys and mathematical modeling, the presence of various species of dragonfly larvae reduced the infections in frogs caused by parasitic flatworms called trematodes, said Val Beasley, professor and head of the department of veterinary and biomedical sciences, Penn State, who worked with Rohr and whose research group collaborated with Lucinda Johnson, senior research associate and director of the Center for Water and the Environment, University of Minnesota Duluth, to complete the field studIn the study, which included a series of laboratory experiments, field surveys and mathematical modeling, the presence of various species of dragonfly larvae reduced the infections in frogs caused by parasitic flatworms called trematodes, said Val Beasley, professor and head of the department of veterinary and biomedical sciences, Penn State, who worked with Rohr and whose research group collaborated with Lucinda Johnson, senior research associate and director of the Center for Water and the Environment, University of Minnesota Duluth, to complete the field studin frogs caused by parasitic flatworms called trematodes, said Val Beasley, professor and head of the department of veterinary and biomedical sciences, Penn State, who worked with Rohr and whose research group collaborated with Lucinda Johnson, senior research associate and director of the Center for Water and the Environment, University of Minnesota Duluth, to complete the field study.
High School Diploma 2 - 5 Years Inside Sales or B2B Experience Strong Negotiation Skills Must be Confident & Team player Must Posses Excellent Written & Verbal Communication Strong Persuasion Ability Able To Meet Quotas & Goals Work Well in a Call Center Environment Salary: $ 13.50 / hour
The second challenge for a high risk applicant is to find, an life insurance agent that isn't working in a massive call center environment whereby a difficult case like yours may simply not get the attention it needs!
Over eight years experience working in a fast paced, multi-user call center environment.
If your company does high - volume hiring (e.g. roles in retail, restaurants, and call centers) you'll want to ask behavioral interview questions get a sense of how well they function in a fast - paced work environment, and how they stay organized while managing large pools of applicants.
Worked in a busy call center environment handling high call volumes of about 300 to 400 incoming calls per day
My past work experience and educational success has shaped me into an employee with skills in customer service and support in call center and educational environments.
Reliable Service Administrator that can work on a specifically assigned team or provide excellent service in a call center environment.
Preference for Candidates with experience working in a call centers or service operations environment
Create Resume Kane Hodder 100 Broadway LaneNew Parkland, CA, 91010Cell: (555) 987-1234 [email protected] Professional Summary Reliable Service Administrator that can work on a specifically assigned team or provide excellent service in a call center environment.
Customer service representatives work in many environments; retail, banking, call center,... Read More»
Work from home answering questions, resolving issues, and processing transactions in a virtual call center environment.
Work based in a call center environment providing support for CGX's operating companies in Canada, USA, Europe and Japan that processed 40,000 end - user commercial printing requests daily
Assist customers with issues in a call center environment, working remotely from a home office.
Works in a fast - paced call center environment engaging and educating members on solutions and advise, providing first call resolution, and providing product knowledge.
Highly skilled and accomplished Call Center Director and Office Manager working in a high traffic environment and providing one - stop service solutions, while maintaining the highest standards of performance excellence and call qualCall Center Director and Office Manager working in a high traffic environment and providing one - stop service solutions, while maintaining the highest standards of performance excellence and call qualcall quality.
After supervising and managing customer service and consumer relations departments in a call center environment for 13 years, I have spent the last two years working at a news and entertainment weekly news paper, managing the back page content and supervising the individuals who contributed.
PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist in the hiring process * Assist in the preparation of performance reviews * Deliver performance reviews in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Tcall center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for thecenter performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the TCall Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for theCenter environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the TCall Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for theCenter industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.
As you will notice in my resume I have five years work history in a call center environment.
My objective is to continue working in a customer care call center environment, managing workload, coaching team members and refining processes.
Accustomed to working in a fast - paced call center environment and juggling multiple assignments while still being able to produce
To obtain a position fully utilizing my work experience, skills, and education in a customer service work environment / Call Center.
Seasoned Call Center Operations and Sales Operations Management Executive with 18 + years leadership experience ♦ Efficiency specialist, implementing best practices, achieving SLAs, and improving KPIs ♦ Skilled technology analyst, implementing leading - edge solutions ♦ Articulate communicator who works well with individuals on all levels ♦ Competitive professional who thrives in a high - expectation, high - stress environment ♦ C...
* Acknowledged for working well under pressure, balancing multiple projects, and capably assisting others in a team environment, call center experience.
Results - driven Customer Services Representative with proven ability to establish rapport with clients.Excellent communicator with 4 + years experience working in a demanding inbound and outbound call center environment.
My work experience consists of Data Entry Clerk / File Clerk for an Insurance company, Customer Service Representative in a Call Center environment making reservations and Daycare Teacher.
Experienced with analyzing initial transfer credit and course work * Advised potential and current students in both undergraduate and graduate degree programs with respect to academics in a call center environment * Partnered with internal and external resources for students regarding various degree programs via telephone, email and in person * Subject Matter Expert (SME) for Business, Criminal Justice, Information Technolo...
I am retired and would like to work in a virtual call center environment doing intranet sales, customer service position
I am a dependable, team player, with an excellent work ethic and capable of multi-tasking a variety of challenges and responsibilities in a busy call center environment.
Responsible for 15 + employees in a call center environment, problem resolution, working with internal and external customers to expedite orders.
Seeking a position where the following skills experience and personal talents benefit and employer with ability to work in a fast - paced environment call center with customer service.
Excellent communicator with [5] years in a demanding call center environment as a Customer Service Specialist Friendly Sales associate adept at working...
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