According to the paper, both the best and
worst outcomes correspond with predictions from evolutionary principles.
Not exact matches
Researchers in the latter field have known for some time that people don't think like adding machines, tallying up potential positive and negative
outcomes («gains» and «losses»), but feel
worse about a given unit of loss than about a
corresponding unit of gain.
Another tip Aaron offers when communicating
bad news is to provide your clients with copies of cases where the factual scenarios are similar and the
outcomes correspond with the expected and unfavorable
outcome in your case.