Requires strong verbal and
written communication skills due to interaction with the general public, school personnel, state agencies, and other agencies on a regular basis.
Live agent inbound and outbound contact centre services Responsibilities: • Day to day management of the recruitment department • To work closely with the operational management teams to identify all recruitment needs for the contact centre • Continuously source cost effective methods of recruitment and to maintain a healthy recruitment pipeline which matches the business needs • To drive direct recruitment channels for cost effective recruitment • To own and administer effective assessment centres for the recruitment of potential new starters • To compile starters list for all projects and ensure they are sent out accurately and on time and that the required HR paperwork is completed • Maintenance of the recruitment notice boards including generating posters and appropriate
communications • Looking at different ways to attract and assess talent, such as organising and attending recruitment / assessment events • Producing weekly and monthly reports for senior management • Highlighting any recruitment issues or concerns to the operations team • Administering payroll and maintaining employee records • Administer and process timesheets weekly and monthly basis • Dealing with grievances and implementing disciplinary procedures • Interpreting and advising on employment law Person Specification: • At least 2 years in - house recruitment background within an outsourced contact centre • Interpersonal
skills to form effective working relationships with people at all levels • The ability to influence, question & listen • Ability to work to tight deadlines and work well under pressure • Flexible, positive with a can do attitude • Excellent
communication skills both
written and spoken Working hours: Monday to Friday 9 - 6 pm
Due to a very high number of applications we are unable to come back to every candidate with feedback.
Everyday duties and responsibilities will include: • Candidate resourcing through various job boards • Answering phones, fielding calls and taking messages • Candidate registrations • Formatting of candidate CV's, creating job adverts and updating relevant websites as and when required • Dealing with clients and candidates, updating their records on the in - house database • Regular inter-office contact (2 other offices — Reigate and Epsom) • Any other office support duties requested by the Manager / Director
Skills and experience required for the role: • Proven admin support experience — ideally experience of working within Recruitment or HR, this is not essential though • Excellent IT skills • Outstanding communication skills both verbally and written • Ability to multitask and meet deadlines Unfortunately, due to the high volume of applications, we are only able to contact short - listed cand
Skills and experience required for the role: • Proven admin support experience — ideally experience of working within Recruitment or HR, this is not essential though • Excellent IT
skills • Outstanding communication skills both verbally and written • Ability to multitask and meet deadlines Unfortunately, due to the high volume of applications, we are only able to contact short - listed cand
skills • Outstanding
communication skills both verbally and written • Ability to multitask and meet deadlines Unfortunately, due to the high volume of applications, we are only able to contact short - listed cand
skills both verbally and
written • Ability to multitask and meet deadlines Unfortunately,
due to the high volume of applications, we are only able to contact short - listed candidates