Management professional with over 10
years in a call center environment with extensive project management experience.
Experienced call center customer service team manager and quality analyst with 16 + years experience in the financial services industry (charge / credit card and banking) as well as a combined 20 +
years in a call center environment.
Having over 10
years in a call center environment allows me to be an active listener as well as have empathy for the customers and agents.
Qualifications: I am a seasoned mortgage professional with many
years in a call center environment.
Not exact matches
In the past year, a for - profit chain called Baby + Company has built birth centers in five U.S. cities that combine product sales and educational classes with service providers such as doulas, lactation consultants and midwives who offer unmedicated delivery in a «spa - like environment.&raqu
In the past
year, a for - profit chain
called Baby + Company has built birth
centers in five U.S. cities that combine product sales and educational classes with service providers such as doulas, lactation consultants and midwives who offer unmedicated delivery in a «spa - like environment.&raqu
in five U.S. cities that combine product sales and educational classes with service providers such as doulas, lactation consultants and midwives who offer unmedicated delivery
in a «spa - like environment.&raqu
in a «spa - like
environment.»
On behalf of the Weston A. Price Foundation I attended a congressional briefing organized by the
Center for Healthand the Global
Environment at Harvard Medical School
called «The Importance of Organic Agriculture
in the U.S.
in Coming
Years.»
High School Diploma 2 - 5
Years Inside Sales or B2B Experience Strong Negotiation Skills Must be Confident & Team player Must Posses Excellent Written & Verbal Communication Strong Persuasion Ability Able To Meet Quotas & Goals Work Well
in a
Call Center Environment Salary: $ 13.50 / hour
Guests will receive the following amenities associated with the Resort Fee: Comforts: • Complimentary dining for children five
years old and younger
in SEVEN, Bar Jack, Andiamo and Taikun • High - speed and wireless Internet access • Use of laptop computers available
in Silver Palm Lounge • Morning coffee and tea available
in Silver Palm Lounge • Valet parking •
Calls to U.S. and Canada (10 minute limit per day) Recreation: • Access to Starfish Cay, an interactive water playground for children and families • Use of Basketball court • Access to la prairie spa facilities including steam rooms, saunas and whirlpools • The fitness
center and invigorating fitness classes such as Yoga, Latin Dance Party and Total Toning • Water sports toys including kayaks, standing paddle boards, water tricycle, floating rafts, paddle boats and water hammocks • One - on - one sailing lessons • Snorkeling gear and lessons from our water sports experts at 10:30 a.m. daily • Use of the Jean - Michel Cousteau's Ambassadors of the
Environment turtle splash pool • Use of The Ritz - Carlton Golf Club, Grand Cayman chipping and putting green, and hitting area at The Courts by Bollettieri • Use of the hitting area and tennis courts (hard) at The Courts Entertainment: • Movies under stars at the Harbour Club Theatre • Access to a comprehensive DVD Library for
in - room viewing • Game room Important Information: Redemption information will be provided by the hotel at check -
in.
Sales Associate with 5
years in fast - paced customer service and
call center environments.
MUST: Must have 1 solid
years of medical office experience Must be comfortable working
in a
call center environment Must have strong medical terminology...
Over eight
years experience working
in a fast paced, multi-user
call center environment.
Duties, Accomplishments and Related Skills: Qualified Cashier with 2
years in fast - paced customer service and
call center environments.
Must have superb people skills, experience
in a high volume field, and 3 +
years» recruiting experience
in a
call center / class
environment.
2 - 3
years of full time experience
in a
call center customer service
environment...
Create Resume Rodger Vance 100 Main Street, Cityplace, CA, 91019 (555) 322-7337
[email protected] Career Overview IT Manager with 12
years experience
in Call Center environments.
has at least 6 months +
years of experience
in call -
center environment?
Resume Text LESLIE ROBERTS 123 Street, City, ST, 12345 H: (123) 456-7890 C: (123) 456-7890
[email protected] PROFESSIONAL SUMMARY
Call Center Agent with three years of experience in customer service within call center environments, seeking to take next career step with a respected organizat
Call Center Agent with three years of experience in customer service within call center environments, seeking to take next career step with a respected organiz
Center Agent with three
years of experience
in customer service within
call center environments, seeking to take next career step with a respected organizat
call center environments, seeking to take next career step with a respected organiz
center environments, seeking to take next career step with a respected organization.
• Competent, communicative and exceptionally talented
Call Center Agent with over 7 years of experience in handling both inbound and outbound calls in a call center environment looking for a position at The Gra
Call Center Agent with over 7 years of experience in handling both inbound and outbound calls in a call center environment looking for a position at The G
Center Agent with over 7
years of experience
in handling both inbound and outbound
calls in a
call center environment looking for a position at The Gra
call center environment looking for a position at The G
center environment looking for a position at The Grande.
Highly motivated individual with over 14
years experience
in all aspects of Customer Service,
Call Center environments and the Health Care industry.
I have many
years of experience
in a Technical
Call center environment with both small and large corporations.
Mortgage Banking Professional with 14
years of experience leading operations of up to 14 employees
in both retail banking and
call center environments.
Charismatic, resourceful Sales Executive with 15 +
years of record breaking results
in startup and territory expansion
in healthcare, real estate, retail, and technology
in outside sales and
call center environments.
Qualified by success 15 +
years»
in Customer Service
Call /
Center Environments; leverage quality / customer service focus to achieve organization success.
Qualified by 11 +
years» success
in customer service /
Call Center environments; leveraged quality / customer service focus to achieve organizational success; strong leadership skills.
After supervising and managing customer service and consumer relations departments
in a
call center environment for 13
years, I have spent the last two
years working at a news and entertainment weekly news paper, managing the back page content and supervising the individuals who contributed.
PA Reps for staff development and growth opportunities * Plan, assign, and direct work, appraise performance, reward and discipline employees, address complaints and resolve problems within the team * Assist
in the hiring process * Assist
in the preparation of performance reviews * Deliver performance reviews
in conjunction with the Prior Auth Manager * Meet monthly with each staff member to go over performance status * Assist with training as needed * Lead weekly Team meetings with staff to keep them informed of changes to policy and procedures and corporate communications * Meet with the Prior Authorization Management team weekly to report on clinical
call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the T
call center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2 years» experience supervising Pharmacy Technicians in a Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the
center performance and personnel issues Required Qualifications: * High School Diploma or equivalent * Current and unrestricted Pharmacy Technician license * 2
years» experience supervising Pharmacy Technicians
in a
Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the T
Call Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the
Center environment * Prior Authorization experience * Knowledge of the Pharmacy Benefit Management and / or Health Insurance * Knowledge of
Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the T
Call Center industry through work experience and as obtained through related courses * Proficient in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the
Center industry through work experience and as obtained through related courses * Proficient
in Microsoft Word and Excel Preferred Qualifications: * Bachelors» Degree * PBM experience * National Pharmacy Technician Certification Required Competencies: * Must have strong leadership and problem solving skills * Strong written and verbal communication skills * Strong interpersonal skills * Ability to effectively present information and respond to questions from groups of associates, managers and clients * Ability to comprehend ACD statistical reporting and apply it to the operation of the department * Ability to interpret a variety of instructions furnished
in written, oral, diagram or schedule form * Ability to maintain a high level of consistency while working with team members * Ability to recognize the needs of the staff, heighten morale, and decrease stress and burnout * Ability to understand what style of conflict resolution is best suited for a particular situation * Ability to determine the needs of each individual team member and assist them
in achieving set goals * Demonstrate a clear understanding of company and client confidentiality * Excellent organizational skills * Exemplary coaching / motivational skills at both an individual and team level * Adaptable and able to move with change while maintaining a positive attitude and strong role model for the Team.
I wish to continue my career as a seasoned «hands - on» Manager and Team Leader with 16 plus
years of knowledge / experience
in a diverse
Call Center environments with exceptional customer service and communication skills.
Proactive strategic planner and operations leader with 10 +
years of success driving measurable improvements
in operational performance, productivity, and customer service within fast - paced, high - volume
call center environments
Professional Customer Service and
Call Center Manager with 24 years of experience in fast - paced customer service and call center environme
Call Center Manager with 24 years of experience in fast - paced customer service and call center environ
Center Manager with 24
years of experience
in fast - paced customer service and
call center environme
call center environ
center environments.
PROFESSIONAL SUMMARY Qualified Customer Service Specialist with 30
years in fast - paced customer service and
call center environments.
As you will notice
in my resume I have five
years work history
in a
call center environment.
CAREER SUMMARY Over 15
years of project management and technical support experience
in telecommunications systems and
call center environments, developing technical tools and delivering technical support to system users.
QUALIFICATIONS * 3
years of experience providing customer support
in busy
call center environments for public utility and insurance industry employers.
Polished, professional Customer Service Rep offering, 15
years of experience providing customer support
in busy
call center environments for public communication and collection industry employers, an unwavering commitment to customer service, with the ability to build productive relationships.
Professional Summary Over 15
years of managerial experience
in call centers and retail
environment.
Excellent communicator with four
years in a demanding
call center environment as a Customer Service Representative.
Seasoned
Call Center Operations and Sales Operations Management Executive with 18 +
years leadership experience ♦ Efficiency specialist, implementing best practices, achieving SLAs, and improving KPIs ♦ Skilled technology analyst, implementing leading - edge solutions ♦ Articulate communicator who works well with individuals on all levels ♦ Competitive professional who thrives
in a high - expectation, high - stress
environment ♦ C...
Results - driven Customer Services Representative with proven ability to establish rapport with clients.Excellent communicator with 4 +
years experience working
in a demanding inbound and outbound
call center environment.
PROFESSIONAL SUMMARY 10
years of experience providing customer support
in busy
call center environment for public utility insurance sales and many other
call center Industries.
Dedicated customer service manager with 15 +
years of experience
in «thinking outside the box»
in a
Call Center environment.
Qualified Clerk with 15
years in fast - paced customer service and
call center environments.
• Over 20
years experience managing priorities and analyzing trends
in a
call center environment • Excellent communication and writing skills • Exceptional at developing relationships and networking • Adept at managing multiple projects
in fast - paced
environment • Skilled at adapting to changing situations
Senior Management
in a Customer Care /
Call Center environment allowing for a parlay of 25
years of successfully demonstrated Leadership, Customer Relations and Operational Management experience.
Energetic leader with 25 +
years of customer service experience leading successful teams both business to business and business to consumer
in multiple areas including sales, customer service and technical support
in a
call center environment.
Excellent communicator with 15
years in a demanding
call center environment as a Customer Service Representative.
Career Summary Operations manager with a ten
year record of successful launching, directing and managing of large scale programs
in a
call center environment by performing management functions such as, planning, scheduling, organizing, and tracking processes and ensuring the feasibility of each project.
sales clerk with 1 1/2
years in fast - paced customer service and
call center environments.
PROFESSIONAL SUMMARY Qualified customer service representative with 17
years in fast - paced customer service and
call center environments.
Summary of Qualifications 9
years of proven, progressive experience
in Customer Service and Inbound Sales
in a
Call Center environment.
Creates a positive shopping experience through high - quality customer care.Qualified Sales Representative with 3
years in fast - paced customer service and
call center environments.