"Customer sentiment" refers to the feelings, opinions, or attitudes that customers have towards a product, service, or brand. It represents how satisfied or dissatisfied they are with their experiences and can be positive, negative, or neutral. It is often measured through feedback, reviews, and comments to understand customer perceptions and make improvements accordingly.
Full definition
Synonyms for individual words can be found below.
«customer»
«sentiment»
Sentences with «customer sentiment»
- We're seeing a huge change in customer sentiment toward wanting to make sure they have the right speed. (peternowak.ca)
- Consider these questions: Would mining customer sentiment on social networks help to improve product development and customer service? (entrepreneur.com)
- Tomorrow you may need to incorporate customer sentiment analysis. (mongodb.com)
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sentences)