"Frontline employees" refers to the workers who directly interact with customers or play a crucial role in a company's operations. They are the people on the "frontline" of a business, dealing with customers, providing services, and representing the company's brand.
Full definition
Synonyms for individual words can be found below.
«frontline»
«employees»
Sentences with «frontline employees»
- The benefits of Snippets for management are clear, but don't they just amount to a weekly administrative chore for frontline employees? (inc.com)
- This feedback can help business owners find out if their products, stock, pricing, and placement are appealing to customers; measure the training and performance of frontline employees; learn if competitors do a better job at sales, service, marketing, and operations; identify if employees are following company procedures or compliance practices; and, increase focus on service and selling to help convert browsers to buyers, Warzynski explains. (inc.com)
- Finally, emotional labor of hotel frontline employees promotes job burnout as a mediation of emotional exhaustion. (scirp.org)
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