Personally, I'd like to think that law firms differ from other online service providers in that lawyers aren't bound by just the law but also professional ethics. (legalblogwatch.typepad.com)
But I'd really like to see other online service providers step up and provide this level of transparency. (slaw.ca)
Clients expect an equal level of convenience and access in purchasing legal and mediation services that is provided in other online services. (internetmediator.com)