It's important to keep the same level of service and engagement. (inc.com)
If you can not come through with the same level of service (and products) for clients on a regular basis, they have no reason to trust you... and without trust, you won't have a good reputation. (entrepreneur.com)
The bureau's action, which is to be heard by the Competition Tribunal in September, maintains that such restrictions are discriminatory and anti-competitive because brokers who want to operate primarily online can not offer the same level of service as traditional paper - based offices. (canadianbusiness.com)