• The product expertise of store staff may not be all that important of a draw for consumers — at least not for those who took part in the survey. (petbusiness.com)
And the pet store staff generally knows little or nothing about the temperament, care, health problems, or behavior of the breeds they sell. (canismajor.com)
Both companies use videos and testimonials on their websites, which is a great way for store staff to get smart fast about new products. (petbusiness.com)