"To personalize the experience" means to customize or adapt something to suit an individual's preferences, needs, or characteristics, making it more specific and unique to them. Full definition
They wanted to better understand their visitors and develop a more personalized experience for customers. (entrepreneur.com)
Ultimately, the goal is to create a more personalized experience for the consumer, which would encourage customer loyalty and increase spending. (inc.com)
Rather, every manufacturer that is keen to offer a more personalized experience with their products could be seen developing smartwatches of their own. (goodereader.com)