Such settings create a strange atmosphere that always borders on horror, so often giving the same instinct of fear and dread, but driven by the unnerving absence of life, countered only by the stray cats that rule over these places, and a silence broken only by the sounds of enemies that break through the WiiMote speaker to warn of approaching danger. (gamesugar.net)
An often quoted downside however is the limited support time (closed on weekends) and the absence of live chat support. (thetradepros.com)