"Answering telephones" refers to the act of picking up a ringing telephone and talking to the person on the other end by giving information or responding to their questions or concerns. Full definition
Perform administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies and equipment. (jobhero.com)
These medical professionals perform a variety of job duties including answering the telephone, scheduling appointments, and utilizing medical software to manage patient information. (medicalassistantschools.com)
Performed general office duties such as answering telephone, organizing and distributing mail, filing, verifying health and auto insurance. (jobhero.com)