Persona - based scenario development and planning has been at the heart of personas since their origins. (tonyzambito.com)
Out are the old school text based scenarios; in are graphic novels and comic strip panels using real employee and workplace photography. (elearningindustry.com)
If you opt not to play with others, there's a custom campaign mode with multiple strategic maps not included in the story that still keeps the dialogue and choice based scenarios. (darkstation.com)