It provides mediation services in case of disputes between its members and their clients. (smnweekly.com)
For example, in case of disputes with the insurer at the time of claim settlement, your agent might act as a mediator and make the situation better. (policybazaar.com)
The forensic decision, on the other hand, dealt exclusively with what was required to determine the legal issues in cases of disputed causation. (newlawjournal.co.uk)