If dogs can boost client perception of a travel or hospitality business by keeping patrons positive and calm, then market forces will continue to shape a more animal friendly public landscape. (premierpetrelocation.com)
At the most basic level, we're talking here about garden variety client satisfaction surveys or client perception interviews. (lawyerist.com)
Given these difficulties with measuring lawyer quality through subjective client perceptions or objective outcome data, it is worthwhile to consider increasing transparency through disclosure of objective input data. (slaw.ca)