If you don't have copies, it's very important you contact your bank to ask for a copy or check for past terms on consumer forums. (moneysavingexpert.com)
Individuals should conduct research on the internet, especially on consumer forums and review cases where the claim has been rejected and the reasons why this has happened. (policybazaar.com)
In a case of selling an insurance policy with late maturity to an old couple, the UT District Consumer Forum has penalised Kotak Mahindra Old Mutual Life Insurance Limited for deficiency in services and unfair trade practice. (indianexpress.com)