People working in this role are required to make sure that correct patient information is derived and stored properly and appointments are scheduled effectively. (coverlettersandresume.com)
Responsible for handling all initial patient requests for service and worked to identify and correct patient service issues (jobhero.com)
Whenever a medical assistant is mistaken for a RN or LPN they should be quick to politely correct the patient by responding: «I am not a nurse, I am the doctor's medical assistant.» (certmedassistant.com)