Not exactly the foundation of an award - winning customer experience strategy. (drivescout.com)
When designing your brand's unified customer experience strategy, remember these six tips for connecting with customers to drive deeper engagement. (rismedia.com)
And Andrew Park, senior director of customer experience strategy for InMoment, a customer experience management company, says that Amazon's launch of Amazon Key last year is a testament to the company's belief that it will continue to build consumer trust. (inc.com)