"Customer queries" refers to the questions, concerns, or requests for help that customers have. It implies the need for information or assistance from a business or service provider. Full definition
Sales Associate: These people are responsible for answering customer queries regarding products and services provided by the store. (jobapplicationdb.com)
The company's attitude in handling customer queries means a great deal in choosing reliable college term papers for sale. (paperwritingservice.info)
If this position at your company requires contacting clients, test whether candidates can address customer queries in a professional manner. (resources.workable.com)