Plus, NBRI can collect data on an ongoing basis to help you better understand which response measures result in the biggest customer service improvements. (entrepreneur.com)
Certain benefits are intangible, such as customer service improvements or employee satisfaction ratings. (elearningindustry.com)
Typical resume examples for this position showcase duties such as answering to customer inquiries, solving complaints, issuing refunds, developing complaint procedures, training customer service staff, and suggesting customer service improvements. (jobhero.com)